What are the responsibilities and job description for the Customer Service Liaison position at Ziglift Material Handling?
Key Responsibilities
As a Project Coordinator at Ziglift Material Handling, you will be responsible for:
- Managing customer communication and correspondence.
- Collaborating with the National Account Manager to deliver outstanding results.
- Working closely with various departments to ensure seamless order processing.
- Creating and processing estimates, sales orders, and purchase orders for materials and services.
- Coordinating project deadlines and costs to meet or exceed expectations.
- Providing excellent customer service and answering questions about products, pricing, availability, and order status.
- Updating customers on order status and addressing concerns promptly.
- Keeping sales representatives informed about shipment updates and delays.
- Scheduling shipments with the transportation department and providing timely updates to customers.
- Performing various clerical duties such as filing, photocopying, and faxing.
- Working with the warehouse and fabrication department to ensure efficient order handling.
