Project Coordinator

Job Summary

Ziglift Material Handling is a leading independent storage solution company with six locations in four states, providing innovative and cost-effective storage solutions for customers.

This role is responsible for providing customer service and support to our sales team. Assists customers and sales staff by providing pricing on products/services and issuing estimates, sales orders, and/or invoices to customers.

Responsibilities and Duties

• Works directly with the National Account Manager.
• Manages communication to customers as assigned.
• Collaborates across all departments to ensure orders and customers' needs are being met.
• Creates and processes Estimates, Sales Orders & Purchase Orders for material and services.
• Assists in ensuring project deadlines and costs are met.
• Provides excellent customer service.
• Answers questions about products, pricing, availability, and order status.
• Updates customers on order status and addresses order concerns.
• Updates Sales reps on status or any delays on shipments or material of orders.
• Coordinates with the transportation department to schedule shipments and provide shipment updates to the customer.
• Performs other clerical duties such as filing, photocopying, faxing, etc.
• Works with warehouse and fabrication department.
• Coordinates with other warehouses to ensure proper handling of orders.

Qualifications and Skills

We seek an individual who can:

· Identify actions necessary to complete tasks and obtain results.

· Demonstrate a positive and constructive view of working with others.

· Listen to and work with a wide range of customers.

· Learn and function in a fast-paced environment.

· Work with the sales team but also work independently.

· Assist other departments as needed.

· Possess strong communication and interpersonal skills and dedication to customer satisfaction.

· Exhibit excellent time management and organizational skills and the ability to multitask and prioritize.

· Be punctual.

· Pay strong attention to detail.

· Hold a High School Diploma (Associate degree preferred).

· Have at least Two Years of Customer Service experience.

· Possess Office or Sales Experience (a plus).

· Proficient in software including MS Office & MS Excel.

· Maintain quality service by following organization standards.

· Maintain a safe and clean work environment.

· Contribute to team effort by accomplishing related tasks as needed and keeping a positive work attitude.

· Previous industry experience preferred (Pallet Racking & Material Handling Systems).

We offer career growth opportunities for the right candidate.

Benefits

• 401(k)
• 401(k) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Voluntary Plans

Ziglift Material Handling is a leading expert in smart integrated warehouse storage solutions, with years of experience, a large inventory of new and used equipment, and locations throughout the United States.