What are the responsibilities and job description for the Accounts Receivable Specialist position at ZIM Integrated Shipping Services?
Main Purpose of the Role
Responsible for accurately preparing, processing and issuance of payment confirmations and Cash application upon receipt of customers payment, special projects, reporting.
Main Tasks
Responsible for accurately preparing, processing and issuance of payment confirmations and Cash application upon receipt of customers payment, special projects, reporting.
Main Tasks
- Insuring payment confirmation and escalation in less than 2 hours.
- Send and monitor posting and clearing payments and share with GSS the requested information for cash application accuracy, completeness and timely application of payment posting and application within USA SLA.
- Managing unassigned payments missing Cash application including daily audits
- Check and process customers refunds and insure adequate audit support for customer's credit validations and refunds.
- Supporting and troubleshooting for the team on escalated issues.
- Provide analytical insight to key performance indicators
- Monitoring all interfaces and monitors for payment and Cash applications
- Raise initiatives for AR automation and improve process efficiencies.
- Lead compliance of standard operation procedure.
- Monitoring all customers for posting and cash application accuracy
- Raise process and user errors and intake
- Supporting the enforcement of the company's credit policy, by working closely with the collection department whenever an account is placed on hold
- Monitor GSS for accuracy, performance and following Standard operation procedure.
