What are the responsibilities and job description for the Clinical Implementation Specialist position at Zimmer Biomet?
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.
What You Can Expect
The Clinical Implementation Specialist will promote and support technology centric product launches at key customer accounts. As part of the Technology Solutions Team, you will educate, train, and assist key stakeholders of sustainable use of technology helping customers achieve their technology program goals.
How You'll Create Impact
- Develop account specific launch plan to enable locally sustainable support and use of new technologies
- Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system, OrthoGrid, ZBAnalytics, and other technologies
- Partners with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases
- Supports advanced technology upgrades as required
- Responsible for key administration duties
- Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.
- Follow all internal communication and documentation policies (QA).
- Attend annual trainings as required
This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.
What Makes You Stand Out
- Proven track record of achieving strong results
- Strong interpersonal and communication skills
- Strong presentation and demonstration skills
Your Background
- Bachelor's degree preferred, but experience will be considered in lieu of education
- Minimum of 2-3 years of clinical sales operating room experience or one year of orthopedic (joint replacement) sales and case coverage experience required
Travel Expectations
Up to 70% travel (some weekend travel required)
This role has a salary range of $70,000-85,000 annually with additional compensation available through bonus opportunities
EOE/M/F/Vet/Disability
Salary : $70,000 - $85,000
