What are the responsibilities and job description for the Kubota Parts Sales Associate - Cleburne position at Zimmerer Kubota & Equipment, Inc.?
Position Description : POSITION PURPOSE / SUMMARY :
Selling service parts, bulk fluids, attachments and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers.
ESSENTIAL FUNCTIONS :
Quickly establish rapport and relationship with customers
Provides quality customer experience through knowledge, use of systems, and process execution
Provides parts recommendations including alternatives that meet customers needs
Fulfills online orders in timely manner and places in will call area
Effective use of computer applications including Sales Manuals, PartsAdvisor, barcode system and Kubota Dealer Business System
Supplies Service Technicians with parts as required
Assists with preparing and maintaining professional showroom image and merchandise displays
Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead
Assists in keeping parts department clean and orderly
Assists in maintaining all departmental tools and equipment in good working order
Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
Ensure that companys reputation and image in the community is consistent with company Core Values
ESSENTIAL REQUIREMENTS :
High School diploma or equivalent experience
Ability to connect with customers, maintain professional image, establish rapport
Understands basic selling processes
Basic data entry / keyboarding skills and experience utilizing basic computer programs, for example Microsoft based products
Experience working both independently and in a team setting
Physical ability to lift items weighing up to 75 lbs.
Highly developed interpersonal, organizational and communication skills
Basic parts and machinery knowledge
Position Responsibilities :
- Quickly establish rapport and relationship with customers
- Provides quality customer experience through knowledge, use of systems, and process execution
- Provides parts recommendations including alternatives that meet customers needs
- Fulfills online orders in timely manner and places in will call area
- Effective use of computer applications including Sales Manuals, PartsAdvisor, barcode system and Kubota Dealer Business System
- Supplies Service Technicians with parts as required
- Assists with preparing and maintaining professional showroom image and merchandise displays
- Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead
- Assists in keeping parts department clean and orderly
- Assists in maintaining all departmental tools and equipment in good working order
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
- Ensure that companys reputation and image in the community is consistent with company Core Values
Knowledge, Skills and Abilities : Essential Requirements -
Salary : $15 - $20
