Inside Golf Operations Shepherds Golf Course

Status of Employment: Part-Time (non-exempt)

Supervised by: Golf Operations Manager

General Statement of Duties: Responsible for performing a variety of duties related to ensuring a high level of guest satisfaction at Shepherd’s Crook Golf Courses.

Qualifications of Required Knowledge and Abilities: Fundamental knowledge of inside golf operations and the delivering of exceptional guest services required. Golf tournament, league management and World Golf Handicapping is a plus. Computer skills required. A high school diploma or equivalent, a valid driver’s license and a reliable source of transportation is required.

Hours: This position will work on average, 16-32 hours per week Monday through Sunday, depending on the needs of the Park District. Must be able to work a variable schedule. Work schedule to be approved by the Golf Operations Mgr.

Duties and Responsibilities – Essentials Functions

• Greet guests on the phone and in-person in a friendly manner while projecting a professional image.
• Check-in golfers and communicate information to the Starter and other staff as needed.
• Maximize daily sales through the effective management of the tee sheet.
• Reconcile daily sales, league registrations, event entries, etc.
• Assist Outside Service staff as needed.
• Assist Food and Beverage staff as needed.
• Assist Golf Maintenance staff as needed.
• Effectively communicates, both verbally and in writing with supervisor, staff and public.
• Ensures that the building and work areas are maintained and organized professionally and in a positive and safe atmosphere.
• Responsible for understanding the importance of safety issues at the Park District, for adhering to the safety manual and associated policies toward achieving the safety goals of the Park District.
• Follow procedures for opening and closing the facility.

Physical Requirements

The physical considerations described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Seeing: To view a computer monitor and other written material
• Hearing: For safety awareness, to effectively communicate with public and staff.
• Speaking: To effectively communicate with public and staff.
• Sitting: To operate computer, attend meetings, etc.
• Standing: To observe patrons and staff.
• Walking: To stage golf carts, etc.
• Handling: Writing instruments or computer keyboard, cash register.
• Running: Running maybe required to assist a guest.
• Lifting: Lifting maybe required to move supplies and equipment.
• Stooping: Stooping maybe required to help a patron, clean facility or pick up supplies or equipment.
• Climbing: To climb ladders, hills and stairs.

Cognitive Considerations

• Ability to comprehend written and verbal communications.
• Ability to recognize and demonstrate sound safety measures.
• Ability to reason; process information and make informed rational judgements.

Environmental Considerations

• Work requires exposure to a wide range of weather and environmental conditions, early mornings and late nights.

Safety

Employee is responsible for understanding the importance of safety issues, rules, policies, and to comply with said rules and policies.

• Report unsafe conditions and document incidents or accidents as per Zion Park District policy.
• Work to achieve goals and objectives of the Safety Committee of Zion Park District.

Disclaimer

• This description is not intended as a complete list of specific duties and responsibilities nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of the employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind of level of difficulty.
• The Zion Park District is an Equal Opportunity Employer. All candidates will be evaluated on the bases of their qualifications for the job in question. Federal and/or state law prohibits discrimination on the basis of race, color, religion, sex, national origin, age, disability or any other protected status. Please advise us if any accommodations are required to assist you in performing your job.