What are the responsibilities and job description for the Call Center Service Representative - Remote (12:30 pm-9:00 pm) - SLC, Utah - February 26, 2025 position at Zions Bank?
It's Always a Great Day at Zions Bancorporation!
We are transforming what it means to work for a financial institution. Our people are what set us apart and make us great. Together we are building a culture that values diversity, celebrates growth, and creates a place of belonging for all our team members. We are committed to helping our people grow, develop, and advance in their careers - 33% of our job openings are filled by internal candidates. Our Workforce of the Future, Diversity, Equity, and Inclusion (DEI) programs, and Up-Skilling initiatives will open doors for you to build your network across the organization, strengthen your technical and soft skills, and give you opportunities to volunteer in the local communities that we serve. We believe that investing in your success and well-being is an investment in our customers and our business.
Your Purpose
- Help every customer feel valued by your words and actions
- Inspire our customers to tell someone about their positive experience
- Deliver meaningful solutions for our customers through inbound phone interactions
- Seek to add value to each customers' experience by sharing your knowledge of our products and services
- Develop your skills and knowledge in technology, banking, and leadership to help grow your career
- Build meaningful relationships with our customers
What You Can Expect
What Makes You a Great Fit?
Don't meet every requirement? Studies have shown women and historically marginalized populations are not as likely to apply to jobs unless they meet each qualification. We are dedicated to building a diverse, equitable, and inclusive workplace. If this job appeals to you but your past experience doesn't align perfectly with the qualifications in the job description, we encourage you to apply anyway. You may be a great fit for Zions Bancorporation.
What Makes Us a Great Fit?
Testimonials : See yourself at Zions
When I started here at the Call Center, I thought I would only give this a three-month try but getting to know the people I work with, found a work family which I felt I had to be a part of. Fourteen years later, I'm still here because of the wonderful work environment that was afforded to me!"
Zions Bank is so willing to invest in people, and if you want to accomplish something here the leadership will help you every step of the way. I have had nothing but support and encouragement throughout my time here and have been given an opportunity to truly make Zions Bank my career."
Salary : $5,250
