What are the responsibilities and job description for the CloudOps Engineer (hybrid) position at Ziosk?
CloudOps Engineer
(Hybrid, Dallas, TX)
Ziosk is revolutionizing the restaurant industry by providing a suite of solutions powered by our enterprise grade software stack that serves restaurants across the USA! Key clients include Yard House, Olive Garden, Texas Roadhouse, Chili’s and many more.
The cloud based Ziosk Platform is an omnichannel suite of products that provide safe, secure, contactless dining experiences, operational efficiency, and data insights to grow a restaurant’s top and bottom line. Initially known for the Ziosk Original tabletop device, the Ziosk Platform includes tabletop devices like our Ziosk Mini, handheld devices (Tablet Pro), and several cloud services for management all designed to bring convenience, safety, and operational efficiency to the restaurant. Learn more about our offerings on www.ziosk.com In 2024 and beyond, the Ziosk network is poised for rapid growth, and we are seeking A team members to expand our team in the areas of development, sales, and customer service. Come join our team!
Summary (hybrid, Dallas, TX)
Ziosk is looking for a CloudOps Engineer to join our IT team. This role will work in a cloud-centric, SaaS-enabled, but hybrid ecosystem, still with a vital footprint of on-prem components. Responsibilities will focus on using coding, web, and database skills to integrate and bridge disparate technology platforms. Bespoke solutions will tie together corporate, back-office systems as well as external, customer platforms. The mission of the role and team is to operate a wide array of IT technologies for both corporate and production contexts.
IT Pros at Ziosk employ a service-driven attitude and work independently to prioritize work requests and assigned projects, and to identify and foster improvements in technology or business processes under their own direction. The Engineer will initiate and perform changes on production systems and will proactively escalate or collaborate on work items with IT team members and cross-functional colleagues as necessary.
Responsibilities
- Develop bespoke solutions using Visual Studio IDE.
- Author, manage, and monitor workflows in a cloud-based Integration Platform as a Service (iPaaS).
- Assist in managing ERP platform.
- Co-administer and extend functionality of Atlassian Jira and Jira Service Management ecosystem.
- Apply knowledge and experience of IT security standards and best practice frameworks, primarily PCI DSS.
Qualifications
- Experience with these languages: JavaScript, C#, Python
- Prefer additional exposure to: PowerShell, React/React Native
- Fluent in HTML, CSS.
- Adept in working with code repositories (e.g. Github, BitBucket).
- Proficient in working with and writing SQL statements with knowledge of database management systems (e.g., SQL, NoSQL).
- Proven experience in managing and integrating SaaS applications.
- Experience with cloud platforms such as Azure, AWS, or Google Cloud Platform.
- Critical thinking coupled with structured troubleshooting.
- Strong verbal and written communication skills are essential. The ability to network and establish cross-functional relationships is a must.
- Bachelor’s degree (or equivalent) in any field, or equivalent professional experience.
- 5 years of experience in the Information Technology field.
- Familiarity with PCI DSS, or other security compliance standards, and participation in audits.
Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to North Dallas. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. No agencies or third-party recruiters, please.
