What are the responsibilities and job description for the Talent Acquisition Associate position at Zip Co?
- Talent Acquisition Expertise – Drive the full-cycle recruitment process to attract, engage, and hire top-tier talent
- Impact-Driven Recruiting – Manage multiple open roles while delivering a seamless and high-quality experience for both candidates and hiring managers
- Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office
At Zip, our People & Culture team is dedicated to cultivating a workplace where every employee is valued, supported, and inspired. We are committed to fostering an inclusive and diverse environment that promotes collaboration, innovation, and personal growth. Our mission is to empower individuals to reach their full potential, aligning their passions with the company's goals. Through strategic initiatives and structured, inclusive, and diversity-focused recruiting strategies, we aim to create a best-in-class candidate experience and a thriving workplace culture that drives Zip’s success and innovation.
As a Talent Acquisition Associate, you will be a key member of our US People & Culture team, supporting various leaders across Zip in the full life cycle talent acquisition process. You will play a crucial role in sourcing, engaging, and hiring top talent while ensuring an excellent candidate and hiring manager experience.
Interesting problems you’ll get to solve
- Recruitment – manage the full recruitment process from sourcing through to offer extension across a portfolio of 5-6 requisitions simultaneously
- Stakeholder management – supporting alignment and execution of interview strategies and processes
- Talent pipelining – build and nurture pipelines of relevant and difficult-to-source talent to support proactive recruitment needs, with a focus on niche roles (Product, Sales, GTM, Engineering)
- Hiring manager support – provide insights on market trends and effective candidate engagement strategies
- Sourcing strategies – leverage multiple sourcing channels (job boards, social media, professional networks, etc.) to attract top-tier talent
- Employer branding – utilize our EVP to drive attraction campaigns that engage talent communities for current and future hiring needs
- Candidate experience – deliver an exceptional hiring manager and candidate experience, ensuring strong communication and structured hiring processes
- Brand and culture ambassador – represent Zip as an employer of choice to external talent
- Collaboration & innovation – contribute to our high-performance culture within the talent acquisition team and across the broader business
- 1-3 years of recruiting or talent acquisition experience, ideally within a fast-paced environment
- Experience hiring for niche roles (Product, Sales, GTM, Engineering) is a strong plus
- Excellent organizational skills with the ability to manage multiple requisitions and stakeholders simultaneously
- Candidate-first mindset – strong relationship-building skills with high empathy and communication abilities
- Proven success in outreach methodologies – ability to attract and engage passive talent
- Commitment to diversity and inclusion – experience ensuring inclusive hiring practices and supporting diversity hiring goals
- Strong operational focus – experience tracking key recruiting metrics such as time to fill, hiring manager satisfaction, and pipeline diversity
- Exceptional communication skills – ability to effectively engage with candidates and hiring teams, including delivery of presentations or training
- A growth mindset – adaptable, solutions-oriented, and eager to contribute to the team's success
- Familiarity with HR tech stack – experience with tools such as LinkedIn Recruiter, Greenhouse, Google Suite, Slack, Calendly, and other automation tools is a plus
- Our values in your DNA: Customer First, Own It, Stronger Together, and Change the Game
Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly.
We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.
We think these are just some of the best things about being a Zipster. We will also offer you:
- Flexible working culture
- Incentive programs
- 20 days PTO every year
- Generous paid parental leave
- Leading family support policies
- 100% employer covered insurance
- Beautiful Manhattan office with a casual dress code
The annual base Pay Range for this position is $50,000 - $60,000. This range reflects our US national compensation (USN). Additional premium percentages may apply based on our tiered premium strategy.
Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits.
If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Be a part of a team that reflects the diversity of our customers
We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.
Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.
And finally…get to know us
Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centered products.
Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.
We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.
I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms. Zip participates in the federal government’s E-Verify program
Before you apply, give Zip a try -> rebrand.ly/check-zip-out
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Salary : $50,000 - $60,000