What are the responsibilities and job description for the Retention Account Executive position at Ziply Fiber?
Job Description
Job Description
Position Title : Retention Account Executive
52,500 to $87,500 annually DOE, plus target commission of $60,000 annually
Comprehensive health benefits include : medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and
education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We’re delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by
mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions :
Genuinely Caring : Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.
Empowering You : We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and
coworkers.
Innovation and Improvement : We always look for ways to make the experiences of our customers – and each other – better.
Earning Your Trust : We earn trust by communicating simply and transparently as real people, not as a corporation.
Job Summary
The Retention Account Executive is responsible for renewing and upselling telecommunications and network connectivity services to existing business customers. The Retention Account Executive must possess knowledge and experience in sales while enthusiastically committed to providing excellent customer service. This role is perfect for someone with a proven track record of hunting accounts, and who also wants to be constantly challenged in pursuit of growing in their craft.
Essential Duties and Responsibilities :
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
- Be adept at selling into existing customers and developing solutions to meet clients’ needs.
- Prospecting, cold calling, and selling our Fiber Optic telecom products.
- Responsible for selling advanced Data services such as VOIP, SIP Trunking, Mgd WiFi , and
- dedicated internet access.
- Build and maintain a consistent sales funnel and pipeline and utilize Salesforce CRM and other
- applications.
- Business telecom sales record at a high level of achievement.
- Manage the full sales cycle, from prospecting through closing.
Qualifications :
Knowledge, Skills, and Abilities :
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to
enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time. The employee must occasionally lift
and / or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This role involves
driving within a specific region or territory and requires the ability to safely perform all functions of operating a motor vehicle.
Diverse Workforce / EEO :
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may
require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
Salary : $52,500 - $87,500
