What are the responsibilities and job description for the Intake Specialist position at Zirkin and Schmerling Law?
Law Firm- Intake Specialist
Location: Baltimore, MD
About Us: At Zirkin & Schmerling Law, we pride ourselves on providing top-notch legal services in the areas of workers' compensation and personal injury. Our dedicated team of professionals works tirelessly to ensure our clients receive the justice and compensation they deserve. We are seeking a motivated and detail-oriented Intake Specialist to join our dynamic team in Baltimore, MD.
Job Description: As an Intake Specialist, you will be the first point of contact for potential clients, playing a crucial role in the client intake process. Your primary responsibility will be to handle incoming inquiries, gather essential information, and determine the eligibility of potential cases. Your expertise in workers' compensation and personal injury law will be instrumental in assessing and guiding potential clients through the initial stages of their legal journey.
Key Responsibilities:
- Handle incoming calls and inquiries from potential clients
- Conduct thorough interviews to gather relevant information about potential cases.
- Evaluate and determine the eligibility of cases based on specific criteria and legal guidelines.
- Maintain accurate and detailed records of all client interactions and case information.
- Provide exceptional customer service and maintain a positive client experience.
Qualifications:
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
Why Join Us:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.
- Make a meaningful impact by helping individuals navigate their legal challenges.
Job Type: Full-time
Pay: $35,000.00 - $42,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Required)
Language:
- English (Required)
- Spanish (Preferred)
Location:
- Pikesville, MD 21208 (Preferred)
Ability to Commute:
- Pikesville, MD 21208 (Required)
Ability to Relocate:
- Pikesville, MD 21208: Relocate before starting work (Required)
Work Location: In person
Salary : $35,000 - $42,000
