What are the responsibilities and job description for the Implementation Consultant (hybrid) position at Zirous?

Job Description

Zirous is an accomplished tech firm based out of West Des Moines, IA. For over 38 years, Zirous has been committed to executing best practices and going above and beyond industry standards to provide viable solutions for customers in all things data & analytics, marketing technology, cloud adoption, enterprise integration, identity & access management, custom application development, and experience services.

Zirous is seeking a highly skilled and dynamic Implementation Consultant who is eager to work with a variety of technologies and to continue to develop their technical expertise.

Our technology partners include : Adobe Marketo, AWS, HubSpot, Microsoft, OneTrust, Okta, Oracle, SailPoint, Salesforce, Tealium, Vertify, Zendesk, and many more!

Zirous has been acclaimed for its outstanding workplace environment as a Top Workplace in the State of Iowa for several years. Additionally, Zirous has been a finalist for the prestigious Best Technology Company Culture of the Year (2023) and Large Iowa Technology Company of the Year (2024) awards by the Technology Association of Iowa. Join our fantastic team today!

Location : This position will work in a hybrid model with both work from home (remote) days each Monday & Friday, as well as on-site days at the West Des Moines, IA office each Tuesday, Wednesday, Thursday. Zirous offers a flexible schedule so that you can work to meet clients needs and your personal needs. On-site days as described will be required for this role, local candidates within the Des Moines, IA metro will be given priority.

Job Summary :

This role is responsible for overseeing the successful deployment of various technology solutions for Zirous clients. The ideal candidate will work closely with clients to understand their business requirements, configure solutions, and ensure seamless integration into their existing environments. The Implementation Consultant serves as a trusted advisor, providing technical expertise and strategic guidance throughout the implementation process.

What You’d Be Doing :

Collaborate with clients to gather requirements, analyze business needs, and recommend suitable technology solutions.
Lead the implementation process, including installation, configuration, customization, and integration of software and hardware solutions.
Provide training and support to end users, ensuring successful adoption of the implemented technologies.
Conduct system testing, troubleshooting, and quality assurance to ensure solutions meet client expectations.
Develop and maintain comprehensive documentation, including implementation plans, user guides, and technical specifications.
Work closely with internal teams, including developers, project managers, and support staff, to ensure smooth project execution.
Manage project timelines, deliverables, and client communications, ensuring projects are completed on schedule and within scope.
Stay up to date with emerging technologies and industry best practices to continuously improve implementation strategies.
Provide post-implementation support and enhancements as needed.

What to expect :

Opportunity to work on diverse projects across industries.

Collaborative and innovative work environment.

A chance to make a meaningful impact by helping organizations leverage technology effectively.

To work independently on your individual tasks, but also work as part of a team on a variety of initiatives. Your technical input is wanted and needed - team collaboration is key.

To work alongside some of the smartest people you'll ever know. You'll learn from them, and they'll learn from you.

LOTS of perks : catered lunches, snacks, beverages, social hours, on-site gym & shower facility, small group activity options outside of work (think axe throwing, bowling, pickleball, go-karts, and more), and a flexible work schedule with the ability to work remotely and in the office.

Recognition for a job well done! Employee of the Month and Employee of the Year awards with bonus amounts for each.

Company-wide lunches on-site and remotely.

Lunch and Learns (throughout the year we educate each other on different industry topics).

Casual dress - jeans, sweatshirts, and flip flops are all acceptable while in our office or while working from home. We do dress up when client-facing, but don't worry if this is your first full-time-professional role and don't have business clothes - we offer a clothing allowance!

Professional development opportunities : certifications, continued education, speaking engagements, etc.

Much, much, more!

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, Data Science, Statistics, Mathematics, Human Computer Interaction, Management Information Systems, Cyber Security, Business Analytics, or in a related field or equivalent work experience.

Proven experience in implementing a variety of technology solutions, including software applications, cloud services, and enterprise systems.

Strong technical skills in system configuration, API integrations, and data migration.

Experience working with ERP, CRM, SaaS, or other enterprise technology platforms.

Excellent problem-solving and troubleshooting skills.

Strong interpersonal and communication skills, with the ability to work with both technical and non-technical stakeholders.

Project management skills and experience handling multiple implementations simultaneously.

Familiarity with Agile or other project management methodologies is a plus.

Don't have all of the experience or skills? We encourage you to still apply today! We'll train you and teach you what you don't already know. We promise that you'll learn and grow within this role each day.

Benefits

Contributing to the success of a high caliber team

Competitive salary and benefits package including 401(k) match

An environment that fosters personal and professional growth

Hybrid model of in-office and work from home days each week

Flexible scheduling

Opportunities to work on exciting and varied projects

Flexible time off (FTO) - Unlimited time off - take what you need while still supporting your team members and Zirous

Paid holidays

Cell phone subsidy and discounts through Verizon

We value our employees' personal time, career desires and life goals

If you are a problem-solver with a passion for technology and client success, we invite you to apply and become part of our growing team!

Zirous is an equal opportunity employer functioning under an Affirmative Action Plan.

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