What are the responsibilities and job description for the Billing Analyst position at Zirrus?
Billing Analyst
Job Summary
Performs a variety of financial-related tasks and responsibilities that primarily involve accounts receivable, including billing, maintenance of billing systems, and analysis.
Essential Job Functions
- Responsible for Accounts Receivable process
o Processes customer billing timely and accurately according to our established billing cycle
calendar
o Identifies errors and proactively addresses them in a timely manner
o Coordinates printing of customer bills and manages relationship with printing vendor
o Processes billing cycle related tasks including customer non-pays/cutoffs
- Conducts Ad Hoc Analyses related to customer billing to ensure correct set up and usage
- Interacts heavily with customer service teams in set up of billing codes, new merchandise, or change
requests
- Coordinates with marketing teams for materials to be included in bills such as inserts
- Maintains CASS certification of customer mailing addresses
- Analyzes a variety of financial information needed for special projects or to support financial,
investment, operational or strategic planning activities
- Performs all other related duties as designed by management
- Requires NC Alarm Systems Licensing Board registration, this registration process includes an
extensive background check, fingerprinting, and application process.
Knowledge, Skills and Abilities
- Above average excel skills
- Strong analytical skills and able to present/explain data, prepare ad hoc reports, etc.
- Ability to utilize a financial software, systems and office equipment
- Skill in interpreting and analyzing financial information
- Ability to maintain confidentiality
- Ability to interact effectively and communicate with customers, employees, and various business
contacts in a professional and courteous manner
- Ability to make sound decisions using information at hand
- Ability to prioritize multiple work assignments
- Ability to enter data quickly and accurately into financial reporting software
- Preference given to individuals who are proactive, self-directed learners
Education and Experience
- BA/BS in Accounting, Finance, Business Analytics, Management Information Systems or similar
major is preferred, or equivalent experience
- 3 plus years of related experience in analytics, finance, or billing related role
Location
- Headquarters and team is in Yadkinville, NC, although position could be based out of satellite office
in Winston-Salem, NC after initial training period (up to 6 months)
- Hybrid schedule (2-3 days remote per week) is a possibility beginning in 2026 given candidate is
meeting performance objectives
- Some travel to Yadkinville, NC headquarters is required for team and/or company events
