What are the responsibilities and job description for the Regional Support Supervisor (CO) position at ZL Chemicals LTD?
Key Responsibilities:
· Act as first point contact for regional customer technical enquiries related to our range of mobile chemical treatment units.
· Build strong working relationships with our regional customers as a trusted product and technology provider.
· Develop into a subject matter expert on each of our mobile chemical treatment unit models.
· Be competent to install, calibrate, maintain, troubleshoot and repair equipment in our field units, including:
§ Flow meters
§ Pressure transducers
§ Level & rotating sensors
§ Electric motors, pumps & augers
§ Data acquisition systems
· Supervise regional preventative maintenance schedules and maintain records.
· Ensure frac site visit reports are written and reported on a timely basis.
· Oversee the technical training of direct report regional Field Technologists.
· Manage Field Technologist deployment and act as first point of contact for any questions they may have.
· Absorb and communicate to management any system improvement ideas or customer feedback that may improve the performance of our mobile units.
Qualifications:
· 1-2 years of experience in oil and gas environment with service-based roles.
· An understanding of and experience of working at frac sites in the USA for oil and gas service companies.
· Ability to disassemble or repair motors, pumps, flow, level and pressure sensors, etc.
· Strong understanding of electronic principles, circuits, and systems.
· Proficiency in the troubleshooting of electronic equipment using diagnostic tools and techniques.
· Excellent communication skills and the ability to work effectively in a team environment.
· Attention to detail, problem-solving skills, and the ability to work under time pressures.
· Valid driver's license and willingness to travel to different job sites across the region and beyond. Estimated field travel time is approximately 60%.
· Ability to pass the company's drug and alcohol test.