User Experience

Job Description:

• This role will be responsible for a variety of functions within the region and globally to provide feedback and set direction for system requirements for current and future In-Vehicle-Infotainment (IVI) and telematics systems.
• The UX Research and Test Engineer will be responsible to provide detailed benchmark information, help establish target criteria, direction for screen layouts, execute customer clinics and user studies, and conduct physical validation testing of the system's target achievement.

• Benchmarking of competitive IVI and connected car systems in addition to consumer electronics to provide market trend analysis of customer expectations.
• Identify key performance attributes and feature requirements to be adopted to products to maximize the HMI/GUI ease of use and satisfaction.
• Review and evaluate information architecture, interaction designs, UX writing and motion designs.
• Conduct UX Research including but not limited to Usability Tests, Surveys, AB Tests, Other Methods:
• Design tasks, questions, and prototype requirements
• Recruit and schedule sites and participants
• Collect observational and diary based studies
• Conduct statistical analysis and Interpret data
• Create empathy maps, affinity diagrams, and provide actionable recommendations based on the results
• Analyze 3rd-party customer survey data to support system requirements and predictions of future system performance
• Plan and support testing (physical and software-based), validation, and verification of IVI and Telematics systems, ensuring high quality, on-time delivery, and overall system qualification

• Familiar with UX Analytics, accessibility, Voice User Interactions, responsive design, and micro interactions.
• Self-motivated and effective communicator with a strong interest in emerging technologies and the ability to create and deliver presentations to push new ideas through the company.

• Bachelor of Science in Mechanical, Electrical, Computer, Industrial, Biomedical, or Human Factors Engineering, Human computing interaction, Human centered design engineering.

• Ability to travel to Japan up to 2-3 times per year and to regional sites (AZ, TN, Canada, Mexico) 4-5 times per year.

• A lot of collaboration with Japan - night meetings can be taken in office
• Calls with Japan - a regular weekly meeting but could be more
• Potential for travel to Japan, AZ, TN, Mexico - planned trips
• BS Human Centered Design, Human Factors, Engineering
• UX Research role in the auto space.
• Usability studies, AB testing, analysis of data, voice of customer feedback, subjective data and turn into objective data
• Evaluate and use system from user point of view
• Communicate those concerns to teams in US and Japan
• Written and verbal communications are extremely important including presentations
• UX design space - new software they utilize for screen creation and flow creation

We offer attractive, competitive compensation and benefits including medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk.

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.