Admin/Community Relations Specialist

About Us:
The mission of Zoë Ministries, Inc. Delaware is to provide safety, healing, and advocacy for those impacted or potentially impacted by sex trafficking. Our organization embraces the core principles of trauma informed care to ensure a safe, compassionate place of healing for all clients. As an employee of Zoë Ministries, Inc. Delaware, all client interactions must be guided by a trauma informed approach. As a faith-based organization, Zoë Ministries, Inc. Delaware has built their core values and workplace culture on the acceptance of Jesus Christ as our Personal Savior and the Bible as God’s Word and final authority for standards of faith and living a life pleasing to God.

Job Summary:
The Admin & Community Relations Specialist facilitates the efficient operation of Zoë Ministries Inc. Delaware by performing general administrative tasks and coordinating various internal and external activities. This position works closely with outside agencies and collaborative providers. The Admin & Community Relations Specialist will oversee all volunteers within Zoe Ministries, Inc. Delaware, providing direction, coordination, and consultation for individuals dedicated to doing God’s work through the advancement of Zoë’s mission. The Admin & Community Relations Specialist will also engage with our local communities by attending related community events, representing Zoe Ministries, Inc. Delaware and making connections with interested individuals and organizations. The ideal candidate will have the ability to interact with diverse individuals.

Essential Functions:

• Must be wholeheartedly aligned with organizational Statement of Faith and Core Values

• Adhere to all professional and organizational policies and requirements

• Adhere to strict confidentiality and nondisclosure agreements

• Answer phone calls, take messages, and respond to voice mails

• Maintain complete and accurate filing system for various documents: volunteer training, facility-related licensing requirements, some invoicing, client files, grant info, etc.

• Ensure that all new volunteers participate in an orientation that includes Zoë Ministries’ purpose, policies and procedures, the volunteer’s role and responsibilities, and the requirements to report allegations of child abuse or neglect

• Ensure that training is completed for every volunteer in accordance with Delaware requirements for Residential Child Care Facilities (3.27-3.30)

• Maintain on file materials documenting the delivery of orientation and training for volunteers

• Maintain on file policies and procedures governing the qualifications and use of volunteers. The qualifications shall be appropriate to the duties they perform

• Secure and maintain on file documentation verifying the physical health of all volunteers in accordance with Delaware requirements for Residential Child Care Facilities (3.153-3.155)

• Draft various written documents to meet specific organizational needs

• Respond to and resolve administrative inquiries and questions

• Coordinate travel, meetings, and appointments as needed

• Prepare agendas and schedules, and distribute materials for meetings

• Maintain organization supplies and coordinate maintenance, service, and other vendors

• Recruit, train, assign, manage, and supervise volunteers

• Maintain an active database of information related to each volunteer of Zoe Ministries, Inc. Delaware

• Engage regularly with volunteers asking about their lives and how we can pray for them

• Attend community events on behalf of the organization to raise awareness and make professional connections

• Perform other related duties in a timely manner as assigned by the E.D. or when requested by other staff members

Required Skills/Abilities:

• Have an understanding of and respect for children and their needs and have an understanding of and respect for a child’s family and culture.

• Excellent organizational skills and attention to detail.

• Adeptness for working both independently and as part of a team.

• Excellent written, verbal, nonverbal and interpersonal skills.

• Advanced capacity for decision making, problem solving and critical thinking.

• Attitude of adaptability, teachability, and willingness to learn.

• Maintains regular job attendance and adherence to work hours.

• Excellent knowledge of clerical procedures and systems.

Required Education/Experience:

• High school diploma required. Associates or Bachelors Degree in related fields preferred.

• Must have a valid driver’s license and auto insurance.

• Drug Testing, Medical Release, and Federal & State Criminal Background checks required before start date.

• Experience in medical billing preferred

Job Type: Full-time

Pay: $37,000.00 - $45,000.00 per year

Benefits:

• Paid parental leave
• Paid time off
• Parental leave
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $37,000 - $45,000