What are the responsibilities and job description for the Client Relationship Manager and Strategist position at ZonPrep?
About ZonPrep
As the largest Amazon FBA Prep focused 3PL in the country, we pride ourselves on delivering unparalleled services to large Amazon sellers.
Our extensive 400,000 sqft facility in Georgia serves as a hub for our end-to-end solutions, catering to private label, wholesale, and online & retail arbitrage businesses. We aim to simplify your FBA prep journey, saving you time and resources.
Key Account Manager Job Description
We are seeking a results-driven Key Account Manager to lead our client relationship efforts. This individual will be responsible for building and maintaining strong partnerships with key clients, driving revenue growth, and ensuring overall account success.
- BUILD STRONG CLIENT RELATIONSHIPS: Foster long-term relationships through exceptional service and support.
- SERVE AS PRIMARY POINT OF CONTACT: Address daily priorities and concerns for clients.
- COLLABORATE WITH INTERNAL STAKEHOLDERS: Design and implement customized solutions that meet client needs.
- ADDRESS CLIENT ISSUES PROMPTLY: Uphold our commitment to excellence in issue resolution.
- OVERSEE DAILY OPERATIONS: Manage workflow for a diverse portfolio of client accounts.
- RESOLVE COMPLEX PROBLEMS: Escalate critical issues to ensure seamless account management.
- DEVELOP CLIENT PROGRAMS: Document and maintain client programs, processes, and procedures.
Requirements
- Full-time on-site presence at our McDonough, GA location.
- Proven experience in account management, logistics, or a related role.
- Exceptional organizational skills and attention to detail.
- Strong analytical abilities, with a focus on data-driven decision-making.
- Excellent verbal and written communication skills.
- Capacity to work independently and manage competing priorities in a dynamic environment.
