What are the responsibilities and job description for the Technical Solutions Consultant, RevOps position at ZoomInfo Technologies LLC?
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.
As a Technical Solution Consultant , you will be instrumental in driving the technical aspects of solutioning throughout the sales process. Your mission is to secure the technical win by demonstrating how our solutions meet the technical and business needs of various personas, including Sales & Marketing and RevOps professionals.
You will collaborate closely with the aligned Solution Architect and Account Manager/sales leadership to ensure that the delivered solution meets the needs and requirements identified during the business value consultations.
What You'll Do:
- Technical Execution: Dive into the technical details of customer requirements and ZoomInfo's product capabilities, ensuring seamless alignment with the solution design. Address and resolve technical concerns, ensuring client confidence in our solutions.
- Proof of Solution Design: Deliver the technical proof that validates product functionality and integration capabilities for prospective customers.
- Customized Demonstrations: Develop and deliver tailored, live product demonstrations that showcase how our platform can solve specific customer challenges.
- Technical Enablement: Collaborate with Solution Consultants to complement their solution narratives by proving the technical feasibility and execution of proposed designs.
- Product Expertise: Maintain an in-depth understanding of ZoomInfo's product suite, including updates, features, and integrations, to stay ahead of customer needs.
- Problem-Solving: Address customer-specific technical challenges and questions during the sales process, providing technical guidance and consultation
- Relationship Building: Establish trust with technical stakeholders to facilitate smoother sales cycles.
- Cross-Functional Collaboration: Work with internal teams such as Solution Consultants, Product Management, Product Marketing, Enablement and Customer
What You Bring:
- Previous presales solution consulting or technical sales experience in SaaS or Enterprise technology space
- Self-starter and team player that excels working in an unstructured environment and can quickly grasp technical concepts
- Customer obsessed mindset with a knack for understanding and solving problems using technology solutions
- Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
- Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs/RFIs, etc.
Experience in data or GTM software solutions is a huge plus
- Working knowledge or experience working with CRM systems like Salesforce.com or Hubspot, or marketing automation technologies such as Marketo or Eloqua
- Experience with APIs to connect applications or data for customized or more complex use cases is a plus
Preferred Qualifications
- Bachelor's degree in Computer Science, Engineering, or a related technical field.
- 3 years of experience in a technical pre-sales, sales engineering, or related role within a SaaS or technology company.
- Familiarity with ZoomInfo products or similar go-to-market platforms is a plus.
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About us:
ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.
