What are the responsibilities and job description for the Windows Server Administrator position at Zoot Enterprises, Inc.?
Zoot is seeking a proactive and detail-oriented Windows Server Administration to join our IT team. This role involves managing and maintaining our on-premises Windows Server environments, both physical and virtual. The ideal candidate will have foundational knowledge of Entra ID, Active Directory, Network Policy Server (NPS), DNS, Group Policy, System Center Configuration Manager (SCCM), and basic experience with on-premises Exchange Server. Proficiency in PowerShell scripting is highly desired.
The IT Organization within Zoot is responsible for designing, constructing and maintaining the foundational information technology systems employed by the company to do business. This includes all aspects of the live hosting environment for our proprietary software as well as the desktop environments in use for each employee.
For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. A leader in the fintech industry, Zoot provides a cloud based secure processing environment that delivers millisecond real-time decisions -accessing hundreds of cutting edge data sources to help reduce risk and increase conversions.
Essential Job Functions
- Server Administration:
- Monitor, configure, and maintain physical and virtual Windows Servers, including Exchange Server environments.
- Perform regular server updates, patches, and backups to maintain system security and reliability.
- Troubleshoot server and Exchange-related issues, implementing effective solutions.
- Exchange Server Management:
- Support the administration and maintenance of on-premises Exchange Server, including user mailbox management and server health monitoring.
- Assist in troubleshooting and resolving Exchange-related issues and ensuring email service availability.
- Active Directory and Group Policy:
- Manage Active Directory (AD) users, groups, and organizational units (OUs) with a focus on accurate and consistent device configurations.
- Create, modify, and enforce Group Policies to ensure adherence to organizational standards.
- DNS and NPS:
- Administer and troubleshoot Domain Name System (DNS) services, ensuring secure DNS configurations and practices.
- Manage Network Policy Server (NPS) settings and policies to support secure network access.
- System Center Configuration Manager (SCCM):
- Assist in deploying and managing software updates, applications, and operating systems through SCCM, ensuring consistent deployment practices.
- Monitor SCCM performance and address reported issues.
- Entra ID:
- Utilize Entra ID for user authentication and authorization management, following best practices for identity and access management.
- Assist in integrating Entra ID with on-premises systems and troubleshoot related reported issues.
- Application Support and PowerShell Scripting:
- Provide support for various applications hosted on Windows Server environments.
- Develop and maintain PowerShell scripts to automate routine administrative tasks and enhance server management.
- Security Best Practices:
- Adhere to best practices and organizational policies in all aspects of server and application administration.
- Participate in training and stay updated on industry best practices.
- Documentation and Reporting:
- Maintain accurate documentation of server and application configurations, procedures, and troubleshooting steps with an emphasis on best practices.
- Generate regular reports on server and application performance, incidents, and non-compliant activities.
- Compliance with and knowledge of Zoot’s Policies and Procedures, Code of Business Conduct, and Employee Agreement.
- Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal customers.
- Other duties as assigned – it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision.
Education, Training, and Experience Requirements
- Education: Associate’s degree in Computer Science, Information Technology, or a related field; or equivalent experience.
- Experience: 1-2 years of experience in a Windows Server administration role, with exposure to Exchange Server and application support.
- Technical Skills:
- Strong understanding of Windows Server operating systems (e.g., Windows Server 2016, 2019, 2022).
- Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
- Hands-on experience with Active Directory, DNS, Group Policy, NPS, SCCM, and basic Exchange Server management.
- Proficiency in PowerShell scripting for automation and administration tasks.
- Understanding of security best practices in server and Exchange administration.
- Soft Skills:
- Strong problem-solving skills and attention to detail.
- Good communication skills, with the ability to explain technical issues to non-technical users.
- Ability to work both independently and as part of a team.
- Preferred Qualifications:
- Certifications: CompTIA Server , Microsoft Certified: Windows Server Fundamentals, or equivalent.
- Additional Knowledge: Experience with PowerShell scripting or other automation tools is a plus.
Physical Requirements:
- All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors.
- This position specifically requires long periods of sitting at a computer workstation.
Working Conditions
- This position will take place primarily in an office setting.
- While travel is not likely, an occasional travel may occur to support alternate locations or Zoot entities.
- The IT Corporate Administrator position is fast paced and ever changing and requires one to regularly manage changing priorities.
- Occasional on-call, nighttime and weekend work is required within this position.
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.
