What are the responsibilities and job description for the NLP Engineer position at ZS?

ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that’s why here your ideas elevate actions, and here you’ll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives.

Our most valuable asset is our people.

At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and

make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Learn more

ZS's Business Consulting group partners with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.

Trials.ai by ZS is a SaaS product offering that helps pharma companies get treatments to patients faster through a suite of platform applications. We are currently focused on our Smart Designer app which brings AI-based decision support to study design teams while they are designing their clinical trials.

NLP ENGINEER

We are looking to hire NLP Engineers to bring digitization to the clinical development ecosystem. Trials.ai by ZS uses cutting edge technology to mine historical trial related documents (like protocols) and build a structured graph-based dataset; we call this our Banzai Pipeline. As an NLP Engineer you will use your knowledge of NLP and the latest deep (and/or not so deep) learning technology like Transformers/LLMs to increase the breadth of our benchmark dataset. A comprehensive, curated Clinical Studies Ontology defines the scope of data we could every extract from these documents and your mission is to invent creative strategies for identifying ontological elements using all techniques at your disposal.

What You’ll Do

Build, orchestrate, and monitor model pipelines including feature engineering, inferencing and continuous model training
Scaling NLP algorithms/strategies to work on massive data sets
Build and enhance the NLP platform (Banzai Pipeline) and components
Implement ML Ops including model KPI measurements, tracking, data and model drift and model feedback loop
Write production-ready code that is easily testable, understood by other developers and accounts for edge cases and errors
Ensure highest quality of deliverables by following architecture/design guidelines, coding best practices, period design/code reviews
Uses bug tracking, code review, version control and other tools to organize and deliver work
Participate in scrum calls, and effectively communicate work progress, issues and dependencies
Consistently contribute to researching and evaluating latest architecture patterns/technologies through rapid learning, conducting proof-of-concepts and creating prototype solutions

What You’ll Bring

Curious mindset, new ideas and dedication to your craft
Bachelor's/Master's degree with specialization in Computer Science, MIS, IT or commensurate industry experience
6 years of experience developing high performing web-based applications, cloud technologies, software development best practices
Experience with latest NLP techniques
Domain expertise and/or willingness to learn clinical development domain
Experience with microservices architecture using docker, Kubernetes or comparable technology
Expertise with Linux, command line tools and shell scripting
Experience building/using enterprise grade platform APIs
Deep understanding of current database technologies including graph, relational and document stores

Additional Skills:

Up to speed with latest technologies related (but not limited to) to cloud platform services
Excellent verbal and written communication, with appropriate and logical structuring of thoughts process during discussion/ presentation
Ability to lead project teams in driving end to end activities to meet set milestones and provide necessary mentorship/ guidance for the team growth
Ability to distill complex concepts into easy-to-understand frameworks and presentation
Strong verbal and written communication skills with ability to articulate results and issues to internal and client teams
Ability to work within a virtual global team environment and contribute to the overall timely delivery of multiple projects
Willingness to travel to other global offices as needed to work with client or other internal project teams

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Considering applying?

At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To Complete Your Application:

Candidates must possess or be able to obtain work authorization for their intended country of employment.

ZS is committed to providing and maintaining a safe workplace. In order to keep its employees safe, ZS recommends that all its employees and contractors be fully vaccinated against COVID-19. Proof of vaccination can be voluntarily provided upon acceptance of offer of employment.

NO AGENCY CALLS, PLEASE.

Find Out More At:

www.zs.com

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