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Customer Support Engineer-eTerra, Outage Assist, Storm Assist, S6 SCADA

Ztek Consulting
Melbourne, FL Full Time
POSTED ON 4/2/2025 CLOSED ON 4/3/2025

What are the responsibilities and job description for the Customer Support Engineer-eTerra, Outage Assist, Storm Assist, S6 SCADA position at Ztek Consulting?

Job Details

Job Description
  • Expertise in installing, analyzing and troubleshooting e-terra DMS and related products.
  • Experience in modelling various electrical devices
  • Able to troubleshoot issues using a variety of tools.
  • Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods
  • Knowledge of both Transmission and Distribution electrical grids.
  • Familiarity with User Interface, SCADA and Modeling tools.
  • Direct experience installing, maintaining or supporting GE e-terra EMS products
  • Knowledge of NERC CIP Standards.
  • Working knowledge of TCP/IP protocols, IP addressing, routing, LAN, DNS, Active Directory, firewalls
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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