What are the responsibilities and job description for the ServiceMax Technical Architect position at Ztek Consulting?
Job Details
Role: ServiceMax Technical Architect Onsite in Milwaukee, WI / Remote - Full-time
Job description: 354791/HE
Must Have Technical/Functional Skills
- Understanding of the Field service business
- Excellent knowledge of Salesforce & ServiceMax
- Strong SFDC Development Experience on both Classic(Apex, Visual Force, SOQL, SOSL) and Lightning(Aura & LWC).
- Integration skills -REST, SOAP
- Manage API integrations and web services.
- Experience on Flows, Process builder and Trigger development
- 10 years IT/FSM/SFDC experience preferred
- Minimum 5 years experience on ServiceMax Configuration, architecture, and development
- Experience as Salesforce / ServiceMax Technical Architect is a must.
- Should be certified on Salesforce with at least Platform Developer I and Admin
- Strong understanding of deployment processes and tools regarding Salesforce like SFDX, Git
- Strong understanding of data migration tools and processes regarding Salesforce
- Good understanding of Enterprise Architecture.
Roles & Responsibilities
- Provide technical leadership and guidance for ServiceMax implementations and/or customizations
- Provide technical leadership, setting best practices (e.g., integration and application development,
- deployment, testing, iterative refinement) to junior developers
- Review and finalize High Level Design of the solution with the customer
- Provide the necessary guidance to estimate user stories
- Clarify any ambiguity with the user story requirements and baseline the estimation
- Provide technical leadership, guidance and co-ordination for development, integration, data
- management, and application testing.
- Collaborate with other technical and non-technical team members, clients, and vendors to define,
- build, and deliver solutions.
- Working with customers to analyze and resolve ServiceMax related issues/requirements
- Participate in the full software development life cycle from technical design to development,
- testing and deployment
- Design and develop solutions that best leverage the ServiceMax features to support critical
- business functions and meet project objectives, business requirements and customer goals
- Participate in technical design discussions, develop technical solution documentation that is
- aligned with business objectives.
- Develop comprehensive system blueprints, diagrams, and documentation to guide implementation
- Develop, test, and document custom development, integrations, and data migration elements of
- ServiceMax implementation.
Generic Managerial Skills,
- Able to guide & help the team for the successful delivery of ServiceMax engagements
- Experience working in a Global delivery environment, preferably in client-facing roles and representing remotely located teams
- Experience in managing a team with a minimum size of 7-8 members
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
