What are the responsibilities and job description for the VP of Operations position at zTrip BHM?
Fleet Vice President of Operations - Transportation | Drive Success with zTrip!
zTrip, the largest taxi service in the U.S., operates across more than 25 markets throughout North America. As a leader in the transportation industry, we are dedicated to delivering exceptional customer experiences through high-quality vehicles and advanced technology. Our mission is to improve the lives of our customers, driver-partners, and employees by providing innovative and reliable transportation solutions.
We are seeking a Fleet Vice President of Operations to oversee our operations at the Birmingham, AL location, managing all facets of fleet operations while driving market growth and expansion.
What We Offer Our Fleet Vice President of Operations:
- Unlimited Paid Time Off (PTO)
- Holiday Pay
- Comprehensive Health, Dental, Vision & Life Insurance
- 401(k)
Key Responsibilities of the Fleet Vice President of Operations:
- Build and maintain strong customer relationships through proactive communication and engagement.
- Lead the recruitment, training, and development of both staff and independent contractor drivers, focusing on retention, performance, and growth.
- Ensure seamless collaboration between location staff and support teams to optimize daily fleet operations.
- Oversee fleet maintenance to ensure vehicles are properly serviced and meet operational standards.
- Implement and manage safety protocols and training programs to ensure adherence to company policies and regulatory requirements.
- Regularly engage with clients to ensure that service quality consistently exceeds expectations.
- Conduct audits of operational processes and implement improvements to enhance overall efficiency.
- Analyze key performance metrics to identify growth opportunities and operational improvements.
- Drive the execution of strategic initiatives to meet financial, safety, and operational goals.
- Enforce company policies and procedures to maintain consistency and ensure smooth operations.
- Foster a positive, productive work environment and actively engage in labor and employee relations.
- Provide valuable insights and support in contract renewals and potential business expansion opportunities.
- Develop and manage the annual budget for the location to meet financial objectives and growth targets.
Qualifications of the Fleet Vice President of Operations:
- 5-10 years of experience in operations management with leadership responsibility and P&L oversight.
- Exceptional interpersonal and communication skills, with a proven ability to lead and inspire teams.
- Strong commitment to team development and mentorship to drive engagement, performance, and growth.
- Results-driven leadership focused on collaboration and achieving business goals.
- Proven track record in meeting operational and financial objectives.
If you are ready to take the lead in a fast-paced transportation business and make a lasting impact at zTrip, we encourage you to apply today!
