What are the responsibilities and job description for the Routing Dispatcher position at zTrip KY?
Routing Dispatcher – Help Drive Our Success at zTrip!
zTrip, the largest taxi operation in the U.S., is expanding, and we’re looking for a Transportation Dispatcher to join our Louisville, KY team. In this role, you’ll be essential in ensuring our passengers receive timely, efficient, and high-quality service.
What We Offer for a Routing Dispatcher:
- Comprehensive Benefits: Health, Dental, Vision, and Life Insurance
- Paid Time Off & Holiday Pay
- 401(k) with Company Match
Key Responsibilities of a Routing Dispatcher:
- Ensure timely passenger pickups and efficient route planning.
- Manage driver schedules and optimize routes.
- Handle customer inquiries and resolve transportation issues.
- Assist drivers with navigation and route adjustments.
- Professionally handle inbound and outbound calls.
- Provide excellent customer service at all times.
Qualifications of a Routing Dispatcher:
- High School Diploma or GED required.
- At least 2 years of call center experience preferred.
- Strong customer service, communication, and organizational skills.
- Ability to manage time effectively and multitask in a fast-paced environment.
- High attention to detail and accuracy.
- Proficiency in Microsoft Office (Outlook, Word, Excel).
- Experience in dispatching, scheduling, or customer service is a plus.
If you’re a team player with strong problem-solving skills, we want to hear from you! Apply today and become part of a company dedicated to exceptional transportation services!
