What are the responsibilities and job description for the Routing Dispatcher position at zTrip?
Routing Dispatcher – Join the zTrip Transportation Revolution!
We are seeking an experienced Routing Dispatcher to join our team in Fort Collins, CO. In this role, you will manage and coordinate various transportation services, including Dial-a-Ride, NEMT, and public transit trips. Utilizing systems like Trapeze, RouteMatch, LogistiCare, and the MTI Tel Op System, you will ensure smooth operations, accurate documentation, and exceptional service delivery.
What We Offer As a Routing Dispatcher
We are seeking an experienced Routing Dispatcher to join our team in Fort Collins, CO. In this role, you will manage and coordinate various transportation services, including Dial-a-Ride, NEMT, and public transit trips. Utilizing systems like Trapeze, RouteMatch, LogistiCare, and the MTI Tel Op System, you will ensure smooth operations, accurate documentation, and exceptional service delivery.
What We Offer As a Routing Dispatcher
- Health, Dental, Vision, and Life Insurance
- Paid Time Off (PTO)
- Holiday Pay
- 401(k) with Company Match
- Shift: Monday, Tuesday, Wednesday, Friday 0730-1730
- Provide professional and timely service to drivers, staff, and customers.
- Book and manage trips for Dial-a-Ride, Greeley Evans Transit, NEMT, and other special accounts with accuracy and efficiency.
- Log trip details in systems like Trapeze, RouteMatch, LogistiCare, and MTI Tel Op.
- Monitor reports and perform daily checks to ensure all bookings are accurate.
- Handle adjustments for weather, accidents, and vehicle trips as needed.
- Manage account-specific trips, ensuring all documentation is complete and accurate.
- Communicate effectively with drivers and staff to relay and update trip details.
