What are the responsibilities and job description for the Head Bartender position at Zuma Restaurants?
Job Summary
To oversee and direct the seamless running of the bar, by providing a highly efficient and effective service whilst ensuring that all financial and statutory requirements are met, and supporting the delivery of outstanding customer service. Ensuring standards are maintained and customer needs are anticipated and exceeded. All duties are to be performed in accordance with company policies, practices and procedures.
Essential Job Functions
· Effectively oversee and direct the bar in a smooth and operational manner
· Manage all staff members in the agreed standard of bar service during shift
· Guide and lead by example in all areas of bar conduct
· Liaise and co-operate effectively with all other associated members of staff in relation to all aspects of the production and service of food
· Train and develop employees, ensuring they have the necessary skills to perform their duties
· Promote the safe use of the bar, its equipment and building under the Health and Safety at Work acts, Hygiene and other regulations
· Respond to any changes in the bar as dictated by the needs of the operations and the company
· Assume full accountability for the bar stock and profitability
Department Responsibilities
· To ensure the department is maintaining its agreed level of operating performance at all times
· To communicate and delegate activities to the team
· To ensure all up selling opportunities are maximized within the department
· To direct the setting up of the bar, ensuring all necessary work is completed prior to the commencement of service
· To ensure the bar’s agreed operational budgets are strictly adhered to, all costs are controlled and any expenditure approved
· To be aware of all relevant suppliers and their products and order accordingly as and when necessary due to business demand
· To prepare department budgets or re-forecast, as requested by the General Manager
· To ensure the standards and controls for health and safety, hygiene, risk assessments, COSHH, manual handling and produce are maintained as prescribed by legislation, the company and independent auditors including weights and measures and licensing
· To ensure that all bar personnel strictly adhere to manufacturers instructions of use of all machinery and equipment
· To ensure all bar lists are current and up to date
· To ensure the bar store is kept clean and tidy at all times
· To ensure that all bar equipment is maintained to operating specifications and to complete weekly maintenance lists where necessary
· To manage the completion of all administrative documentation including requisitions and internal transfers relevant to the departments accountability
· To have a detailed knowledge of department brand standards and be able to explain the standards to the team
· To ensure that all in house control systems/ audit requirements are adhered to at all times
· To attend meetings / training sessions as required by the management team
· Adhering to and maintaining cleaning checklists and side work