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Underwriting Account Service Associate - Construction

Zurich
Chicago, IL Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/23/2025

Zurich North America is currently hiring an Underwriting Account Service Associate to join the Construction team! As an Underwriting Account Service Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career.

While this position will be based out of the following office location : Chicago, IL, you will have the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office / market three days per week.

In this role you will be responsible for :

  • Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
  • Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
  • Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
  • Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and / or Manager. Working collaboratively with assigned underwriters.
  • Supports Underwriter with broker / agent / distributor / customer interactions by providing basic customer service skills.

Basic Qualifications :

  • Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
  • Please ensure you read the below overview and requirements for this employment opportunity completely.

  • Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
  • High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
  • Knowledge of data collection and analysis
  • Microsoft Office experience
  • Preferred Qualifications :

  • Insurance industry knowledge
  • Knowledge of processing, rating and policy management systems used in the insurance industry
  • Strong verbal and written communication skills
  • Superior skills in relationship building, active listening with customers and coworkers
  • Customer service experience
  • Enjoys working with details and providing accurate data in a timely manner
  • Self-directed to meet deadlines
  • Multi-tasking skills
  • 5% Travel
  • At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. The proposed salary range for this position is $23.37 - $38.22 an hour, with short-term incentive bonus eligibility set at 5.0%.

    As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time.

    A future with Zurich. What can go right when you apply at Zurich?

    Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation.

    As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal : exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability / vet

    Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

    Location(s) : AM - Chicago

    Remote Working : Hybrid

    Schedule : Full Time

    Employment Sponsorship Offered : No

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    Salary : $23 - $38

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