Human Resources Benefits Coordinator

The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law Firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Since our founding in 1991, Zwicker has carefully expanded its operations to include 38 offices all across the country and over 900 employees. Zwicker represents original lenders in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.

Zwicker is presently seeking a Human Resources Benefits Coordinator to join our team in Andover, MA. We are seeking a candidate with an eagerness to learn, as well as exemplary organizational and written and verbal communication skills. The employee benefits coordinator position assists employees with benefits enrollment and questions, completes and verifies all insurance billing, maintains employee database and files, and ensures compliance with required benefit notices.

The base hourly rate for this position is $23.00-$25.00 per hour.

Responsibilities include

• Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
• Conduct benefits orientations and explain benefits self-enrollment system.
• Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction.
• Assist employees with health, dental, life and other related benefit claims.
• Verify and perform self-invoicing calculation of the monthly premium statements for all group insurance policies and resolve administrative problems with the vendor and broker representatives.
• Administer COBRA.
• Review and respond to unemployment claims with appropriate documentation. Review monthly unemployment statements and communicate to state agencies and broker, as needed.
• Coordinate workers' compensation claims with third-party administrator. Follow up on claims.
• Prepare and set up meetings designed to help employees obtain information and understand company benefits. Ensure distribution of required employee notices.
• Prepare and maintain employee reports and complete benefits reporting requirements.
• Other duties as assigned.

• High school diploma or GED and two years of experience in employee benefits administration.
• SHRM-CP or SHRM-SCP and CEBS professional designations preferred.
• Prior knowledge of employee benefits and applicable laws.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite or similar software.

Physical Qualifications

• Be able to lift five pounds or greater
• Be able to sit 90% of the work day at times
• Be able to bend at the waist and be mobile when needed
• Be able to read and comprehend position specific documents and correspondence
• Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
• Be able to operate a computer, HR software, phone, or equivalent device
• Be able to complete a minimum of a 40-hour flexible workweek schedule

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off, paid holidays and 401K with match. No phone calls, No agencies, EOE, drug free workplace.

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