Human Resources Director

The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.

The Human Resources Director be responsible for the overall administration, coordination and evaluation of the human resources function within an assigned territory. This position requires the candidate to work a flexible schedule and be specifically knowledgeable of state-specific employment practices with a primary focus in employee relations. Additional responsibilities include support in recruitment, onboarding, performance management, and engagement.

Responsibilities include

• Serves as first point of contact and supports to all levels of personnel within assigned sites for Human Resources related matters.
• Works directly with department managers to assist them in carrying out their responsibilities on personnel matters.
• Conducts investigations, as necessary, and recommends appropriate response/action to HR executives. Maintains appropriate documentation of employee relations issues.
• Communicates changes in the organization's personnel policies and procedures and ensures that proper compliance is followed.
• In collaboration with the operations team, maintains responsibility for site(s) compliance with federal, state and local legislation pertaining to all personnel matters inclusive of FMLA, ADA, etc.
• In collaboration with payroll team and managers, ensures compliance with federal, state, and local payroll, wage, and hour laws and best practices.
• Maintains good communication and positive relationships with employees to promote employee satisfaction.
• Assumes responsibility for employee performance management and the quarterly check in process for assigned sites. Guides managers and employees throughout the performance management and goal setting process.
• Work with managers to write and conduct appropriate corrective actions.
• Assists in training and preparing management to appropriately manage employees.
• Ensures accurate and timely processing of payroll updates including but not limited to new hires, terminations, and changes to pay rates
• Utilizes human resource information system(s)
• Other duties and special projects as assigned.

• Bachelor's degree or equivalent; or 7 years of related experience and/or training; or equivalent combination of education and experience.
• Experience with Human Resources investigations.
• Ability to thoughtfully communicate with all levels of staff on all HR related issues.
• Exceptional interpersonal and communication skills.
• Strong research, presentation and facilitation skills.

Preferred Qualifications

• Master's Degree
• Experience with Paylocity (HRIS) is preferred.
• Law Firm HR Management Experience
• Professional HR Certification(s)

Physical Qualifications

• Be able to lift five pounds or greater
• Be able to sit 90% of the work day at times
• Be able to bend at the waist and be mobile when needed
• Be able to read and comprehend position specific documents and correspondence
• Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
• Be able to travel occasionally (5%), when needed, by the most efficient means of transportation
• Be able to operate a computer, phone, or equivalent device
• Be able to complete a minimum of a 40-hour flexible workweek schedule

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off, paid holidays and 401K with match. No phone calls, No agencies, EOE, drug free workplace.

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