What are the responsibilities and job description for the Network Engineer position at Zywave?
Brief Description
We are looking for a Network Engineer with experience in a fast-paced, detail-oriented environment handling inbound requests and tier 1/tier 2 networking and network security incidents. The ideal candidate will have experience with routing, switching, L7 firewalling, and application delivery using Cisco, Meraki, Kemp, and Citrix products and will have excellent communication, time management and problem-solving skills.
What you will do:
Zywave leads the insurtech industry, powering the modern insurance lifecycle while fostering connections between innovative agents and brokers, insurers, and MGAs. Zywave’s customizable, all-in-one platform accelerates digitalization, distribution, and profitability to help insurance organizations meet their specific growth goals. More than 15,000 insurers, MGAs, agencies, and brokerages worldwide—including all of the top 100 U.S. insurance brokerages—use Zywave solutions to increase efficiency, make better informed business decisions, and fuel organic growth. Additional information can be found at www.zywave.com.
We are looking for a Network Engineer with experience in a fast-paced, detail-oriented environment handling inbound requests and tier 1/tier 2 networking and network security incidents. The ideal candidate will have experience with routing, switching, L7 firewalling, and application delivery using Cisco, Meraki, Kemp, and Citrix products and will have excellent communication, time management and problem-solving skills.
What you will do:
- Assist in the design, installation, configuration, and maintenance of an enterprise-class IT infrastructure focused on Cisco networking as well as Windows, Linux and Hybrid Cloud technologies to support a SaaS application.
- Plan, design, analyze, maintain and provide Tier 2 technical support for the entire enterprise network.
- Act as technical liaison to Zywave development teams.
- Conduct research and evaluation of IT systems and make recommendations for improvement and innovation.
- Primary focus on implementation and support of a Network systems (WAN, LAN, Wireless, FW, IPS)
- Design, implementation and support of load balancing and web based WAF infrastructure.
- Oversee monitoring solutions including SolarWinds, Microsoft SCOM, other 3rdparty and internal custom monitoring products.
- Assist with implementation and monitoring of iSCSI based Storage Area Networks and Microsoft technologies, including Active Directory, RDP, and Hyper-V.
- Participate in the design, implementation and integration of a wide range of Cloud and hybrid cloud technologies including Azure, AWS, Microsoft 365 and more.
- Analyze, diagnose and troubleshoot problems in Zywave networking systems. Coordinate maintenance with the appropriate teams.
- Maintain and upgrade solutions based on enterprise concepts including disaster recovery and business continuity.
- Document process and procedures as well as troubleshooting techniques to aid in the retention and dissemination of knowledge.
- Provide off-hours support, as needed, to support product updates, equipment upgrades, and address technical issues.
- Bachelor’s Degree in Information Technology or Computer Science plus at least 4 years of systems design/implementation experience or equivalent combination of education and technical experience
- Cisco systems administration experience with ideal candidate having Cisco ISE, SD-WAN and Firepower experience. Cisco Certifications preferred.
- You should bring a deep understanding of Layer 2 and 3 IP routing, BGP, IGRP, VLANs and global routing technologies.
- You should have experience with container networking on Docker and Kubernetes CNI. Experience with Calico container networking is a plus.
- You must have experience with Hyper-V networking and SAN iSCSI networks.
Zywave leads the insurtech industry, powering the modern insurance lifecycle while fostering connections between innovative agents and brokers, insurers, and MGAs. Zywave’s customizable, all-in-one platform accelerates digitalization, distribution, and profitability to help insurance organizations meet their specific growth goals. More than 15,000 insurers, MGAs, agencies, and brokerages worldwide—including all of the top 100 U.S. insurance brokerages—use Zywave solutions to increase efficiency, make better informed business decisions, and fuel organic growth. Additional information can be found at www.zywave.com.
