Cross-selling is the action or practice of selling an additional product or service to an existing customer. In practice, businesses define cross-selling in many different ways. Elements that might influence the definition might include the size of the business, the industry sector it operates within and the financial motivations of those required to define the term. The objective of cross-selling can be either to increase the income derived from the client or to protect the relationship with the client or clients. The approach to the process of cross-selling can be varied. Unlike the acquirin ...
g of new business, cross-selling involves an element of risk that existing relationships with the client could be disrupted. For that reason, it is important to ensure that the additional product or service being sold to the client or clients enhances the value the client or clients get from the organization.
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Description. Overview. The Branch Manager reports to the EVP/COO and is responsible for managing the branch to ensure quality member service. Specifically, Branch Managers oversee staff to ensure efficient and error-free account transactions, loan applications, and new account implementation. In addition, Branch Managers problem-solve within established policies and guidelines. Duties and Responsibilities. Create and maintain a cross-selling envi...
Alerus (formerly Home Federal Savings Bank) is looking for a full-time Universal Banker to join our team at our Rochester - West Circle location. Essential Responsibilities. Perform basic teller transactions, new account opening, and consumer lending duties. Meeting sales goals by cross-selling bank products and services. Providing prompt, professional, and knowledgeable customer service to clients. Qualifications. Previous banking experience, in...
Job Description. Job Description. Description. BASIC FUNCTION. Under the direction of the Teller II and Teller III/Head Teller, develop business by initiating and building strong relationships with new and existing members. Responsible for generating new business relationships. Through personal contact and full utilization of information systems, uncover member needs and develop product/service packages designed to meet those needs. Perform savin...
Job Type. Full-time. Description. GENERAL DESCRIPTION. Provides quality customer service by greeting customers, ascertaining needs and making outbound sales calls. Advises customers in their selection of various accounts and financial services. Duties including opening, maintaining and closing of all account types, processing deposit and loan transactions as needed, solving customer problems, achieving personal, office sales, and service goals, c...
Job Description. Job Description. Salary: $21.00-$24.00 DOE. POSITION SUMMARY. The primary responsibilities of a Member Service Representative are to assist members with inquiries, requests, and/or problems in a friendly, respectful, courteous, and professional manner. Contribute to member satisfaction and retention. Expand member relationships by identifying and meeting members' needs by effectively cross selling all Cascade FCUs products and se...
Job Description. Job Description. Salary: $21.00-$24.00 DOE. POSITION SUMMARY. The primary responsibilities of a Member Service Representative are to assist members with inquiries, requests, and/or problems in a friendly, respectful, courteous, and professional manner. Contribute to member satisfaction and retention. Expand member relationships by identifying and meeting members' needs by effectively cross selling all Cascade FCUs products and se...
CODE Credit Union is a local, home grown credit union that has been servicing the downtown Dayton and surrounding communities for over 75 years. As we continue to grow as a credit union, we continue to need more talented individuals to join our team. CODE CU is currently searching for an individual to join our financial services team. The successful candidate will be a self-starter, motivated person that enjoys heavy interaction with the members ...
Alerus (formerly Home Federal Savings Bank) is looking for a full-time Universal Banker to join our team at our Rochester - West Circle location. Essential Responsibilities. Perform basic teller transactions, new account opening, and consumer lending duties. Meeting sales goals by cross-selling bank products and services. Providing prompt, professional, and knowledgeable customer service to clients. Qualifications. Previous banking experience, in...
About the Role. As a Teller at our banking institution, you will be responsible for providing exceptional customer service to our clients. You will be the face of our organization, greeting customers and assisting them with their banking needs. Your primary goal will be to ensure that all transactions are processed accurately and efficiently, while maintaining a high level of professionalism and confidentiality. Part-time position available. Comp...
Position Purpose. Guide and manage branch office in providing quality service to members in account transactions, loan applications, and new accounts. Solve problems within established policies and guidelines. Manage branch with less than ten full-time employees. Build and grow business in the market area. This position will require community involvement, after hours events and business development. Job Responsibilities. Maintain a highly motivat...
Job Type. Part-time. Description. Earthmover Credit Union (ECU) is seeking a part-time floating teller to provide exceptional customer service and support to our members. As a part of our team, you will play a key role in creating a positive experience for our members while performing a range of essential banking services. Responsibilities. Works at any of our 5 branches as a Teller to assist with staffing needs. Assist members with transactions ...
Job Opening : Member Specialist I. Join us at Greenville Federal Credit Union as a Full-Time Member Specialist and embark on an exciting journey to provide exceptional service to our members. This onsite position offers a supportive team environment where your passion for helping others will thrive. Be a part of a company that values integrity and community, where your efforts are recognized and rewarded. In this role, you will have the opportuni...