Managed services is the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done. Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed whereas the Managed Services Provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound ...
by a contractual, service-level agreement that states the performance and quality metrics of their relationship.
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Company Description. Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, wh...
Overview. Edgewater is seeking an End User Support Technician to support a major national laboratory. You will provide basic field support, prepare functional requirements and specifications for hardware acquisitions, and provide support for on-the-spot diagnostic evaluations. Responsibilities. Provide Basic Field (Win/Mac/Mob/CSU) support to monitor, install and perform maintenance on personal computers, laptop computers, software, and networks....
About Client. The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch. It delivers experience-enhancing solutions that power today’s digital workplace, Connect people, technology, and the edge with a seamless expe...
⭐Help Desk Manager | Manhattan, NY | $90,000-$110,000⭐. 🌟. Are you an experienced Help Desk Manager looking for your next challenge. 🌟. Do you want to work for a leading IT Managed Service Provider. 🌟 Do you want to work with cutting edge technology that is revolutionizing the industry. Look no further. ✋. We are looking for a Help Desk Manager to join a dynamic team for a leading MSP in Manhattan. You will be working in a fast paced, detail o...
Network Operations Manager. Job ID. 2024-27235. Category. Infrastructure Support. Location. US-VA-Arlington. About DMI. DMI is a leading global. provider. of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, t...
Partnerships Manager (SaaS). 100% Remote. Direct Hire. $75-$85K. Primary Responsibilities. Manage Partner Opportunities: Oversee a steady pipeline of current partner opportunities to ensure alignment with company strategy. Collaborate for Maximization: Work closely with sales, marketing, and product teams to maximize partnership potential. Expand Product Adoption: Grow existing relationships by integrating the full suite of other products. Drive ...
About Client. The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch. It delivers experience-enhancing solutions that power today’s digital workplace, Connect people, technology, and the edge with a seamless expe...
Desktop Support Technician. Coppell, TX (Onsite). 3-6 Month Contract. Job ID 24-09359. Solugenix is assisting a client, in their search for a. Desktop Support Technician. This is a 3-6 month contract opportunity based out of Coppell, TX (Onsite). The Desktop Support Technician is an end user support technician that provides direct client support. This role performs remote and/or on-site assistance. Qualifications. Bachelor's degree or equivalent ...
Job Details. Our client is looking for a Desktop Support Technician for a 3-month contract in Loves Park, FL 61111. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individua...
Job Details. Our client is looking for a Desktop Support Technician for a 3-month contract in Loves Park, FL 61111. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individua...
About Client. The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch. It delivers experience-enhancing solutions that power today’s digital workplace, Connect people, technology, and the edge with a seamless expe...
Job Title. Network Operations Manager. Location. US-VA-Arlington-checking to see if hybrid or onsite. US citizens only per client. Responsibilities. Position: Network Manager. Location. DC Metro Area. Overview. Our client is seeking a skilled and experienced Network Manager to lead a commercial program in the DC Metro area. This role involves overseeing the design, implementation, and maintenance of network systems to support data, voice, and aud...
