A service desk is the single point of contact between the service provider and users for everyday activities. Goal of a service desk is to provide resolutions for user requests as efficiently as possible.
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I am currently seeking an agent for a contracted Service Desk position. This will be a contracted full-time position for our weekend shift Friday thru Sunday 7am to 7pm shift located on-site at the Lewisport, Ky facility. Starting wage will be $18 an hour. Expected Service Desk experience is preferred but not required. . Job details: The service desk will serve as the initial contact for all Commonwealth Rolled Products user IT incidents, request...
Our client is looking for a deskside engineer/service desk agent to assist in their Boston, MA. The below indicates the. services we will be offering. Service Component Activities. Service Desk. i. The Service Desk will act as the single point of contact for client end users who experience. issues using their computer, office IT products, and services. ii. The Service Desk will support Client users through Phone calls, Chat, Email. iii. The Servi...
Qualifications. Professional people person who has sales and service experience and basic guest service communication skills. They must be a self-starter with strong organizational, multi-tasking, computer software and telephone skills. Objective. The Service Desk Coordinator creates an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. They are the first person people see and interact with...
Hospital Service Desk Coordinator. Radiology Dept. New York, NY 10037. Pay Rate : $26.00 / hr. 2nd shift. 3 : 00pm - 11 : 30pm, M-F. Experience working in a hospital and / or with radiologists is required. Experience working in a service desk environment is required. Technical familiarity with any of the following. Imaging Information Systems (IIS), Hospital Information Systems (HIS), Picture Archive and Communication Systems (PACS), EPIC, E-Clin...
Responsibilities and Duties. IT Inventory management of Organization assets at Client location and annual reconciliation. Accountable for ensuring that a well-developed End User technology upgrade plan is maintained and executed to support the organizations capacity, performance, and availability requirements. Act as an escalation point for all end User related issues and ensures these are resolved in an appropriate and timely manner to meet agre...
The Service Desk Analyst I will provide first line support for caregivers. This role follows standard processes and documents and resolves technical issues relating to hardware, software, network, or general computer usage. This role is responsible for fielding calls from caregivers, logging and updating incidents and following through to ensure resolution and closure of end-user support requests
Job Description. Link Solutions is seeking a PKI Service Desk Technician to join our Sierra Vista, Arizona team. Must be a US Citizen. DoD Secret Clearance required. Non-remote (relocation incentive available). Swing shift (shift info below). The PKI Service Desk Technician will provide technical and system support for the U.S. Army Network Enterprise Technology Command (NETCOM) Center on Fort Huachuca. You will work across many teams and high-le...
Job Title. Service Desk Technician. Role. Fulltime. Experience. 2-4 years. Skills. software, hardware and basic network troubleshooting. Location. Sioux Falls, South Dakota. We at Coforge are hiring service desk technician with the following skillset. Provide Level 1 and 2 support to the client. Identify issues and escalate issues when necessary. Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat. Escalat...
Who we are. InfoStructures, Inc. is an information technology services firm located in Rockville, MD. Since 1988 we have been employing leading-edge technologies and techniques to improve the working lives of others. We are seeking an energetic, highly motivated, qualified person with the right attitude toward customer service. We place great value in the work our people do and in the difference their efforts make in people’s lives. What makes us...
Who we are. InfoStructures, Inc. is an information technology services firm located in Rockville, MD. Since 1988 we have been employing leading-edge technologies and techniques to improve the working lives of others. We are seeking an energetic, highly motivated, qualified person with the right attitude toward customer service. We place great value in the work our people do and in the difference their efforts make in people’s lives. What makes us...
Role name: Desktop Engineer. Role Description. Candidate must have 4 - 6 years of hands-on experience to support the End User Services. Should be customer centric and understand the Service Desk (SD) support function. Worked in the SD support function will be preferred. Candidate should be proficient in written and verbal English to provide the required IT services. Candidate must be ready to provide the support over the Phone Calls and Deskside ...
