Supervises a team of clerical and administrative support clerks in a banking operations group. Schedules and monitors production activities to ensure all production goals are achieved. Researches and resolves any escalated processing issues. Conducts quality audits to verify compliance with operational policies and procedures. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes ... and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.More Show Less
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