Administers and maintains company benefits programs. Informs and guides employees on benefits matters regarding eligibility, coverage and provisions. Compiles and maintains benefits records and documentation. May require a bachelor's degree. Typically reports to a supervisor or manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.
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General Description. Provide administrative support to Team Leaders and service team. Ensure new business, renewals, and broker of record letters meet the requirements of the writing carrier. Act as a liaison between the insurance carrier and internal staff. Responsibilities. Provide day-to-day customer service. Respond to carriers, internal staff, and/or broker questions. Assist with claims and billing problems. Review, compile, and prepare grou...