Branch Service Representative III Jobs

Responsible for providing internal customer and solution services to bank branch employees. Serves as the point of contact to guide and assist branch staff with product information, operational policies, and transaction processes. Responds to questions and resolves cases by researching bank procedures and/or regulatory governance. Escalates issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works independently within established procedures associated wit ... h the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. More
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