. About Us. EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and education sectors. . Job Title. Call Center Supervisor. Job Summary. . . . . . . This role will supervise the EMCOR...
About Us. EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and education sectors. Job Title. Call Center Supervisor. Job Summary. This role will supervise the EMCOR Customer Soluti...
Kalahari Resorts & Conventions. delivers a beyond-expectations waterpark resort and conference experience all under one roof. The resort, with its African-inspired design, is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center. We are inviting you to apply...
Job Description. Job Description. Description. Join our team at our new office in Boise. We're seeking a call center Supervisor to add to our Inside Sales Center. This position plays a key role in leading our team of agents across lead conversion, appointment scheduling, and overall performance. We are a leader in the window industry and looking for like-minded individuals to join and grow our organization. Renewal by Andersen was named one of th...
Job Description. About the Role. The Customer Service Supervisor is entrusted with the responsibility of overseeing the daily operations and performance of the Customer Service team. This role is pivotal in ensuring compliance with client guidelines, as well as maintaining performance and productivity standards within the call center environment. Essential Job Responsibilities. Supervise the daily operations of the customer service team, managing...
Job Description. Pay Range : $37.28hr - $40hr. ssist in the oversight of the day-to day operations of the Call Center. Supervise and coach call center Representatives. Monitor call center volume using the MBTA's phone technology to ensure all Service Level agreements and Key Performance indicators are met. ssist with planning daily work schedules and monitor activities in the call center. Research and investigate escalated customer issues using t...
Position Summary. A growing organization is seeking a Call Center Supervisor to oversee and manage a team of customer service representatives (CSRs) in a fast-paced, outbound environment. The supervisor will ensure team performance, coach employees, maintain compliance with industry regulations, and drive operational efficiency. This role requires strong leadership, communication, and problem-solving skills. The supervisor will play a key role in...
We are seeking a CSR Supervisor to lead and support a team of Customer Service Representatives in a fast-paced call center. This role ensures high-quality customer service, team productivity, and compliance with performance metrics while handling escalations and optimizing daily operations. Key Responsibilities. . Supervise, train, and mentor CSR team members. Monitor performance metrics and ensure service-level targets are met. Handle escalated ...
