The Claim Representative I prepares initial claim reports, records statements from involved parties, and maintains First Notice of Loss (FNOL) information. Processes, adjusts, and closes simple, low-level claims in a contact center setting. Being a Claim Representative I requires a high school diploma or equivalent. Incumbents may be enrolled in a formal training program or apprenticeship. In addition, Claim Representative I typically reports to a supervisor or manager. Being a Claim Representative I works under the close direction of senior personnel in the functional area. Possesses a modera ...te understanding of general aspects of the job. May require 0-1 year of general work experience.More Show Less
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