Responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level abo ...ve a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.More Show Less
Create an Alert for Concierge Manager Jobs
Create a Job Alert
Get notified when new Concierge Manager jobs are posted
Overview. . . . . Tarian specializes in managed security services in both physical and virtual high-risk environments – keeping the excitement out of security since 1967. We partner and serve with organizations in healthcare, aviation, residential and corporate settings where safety and security are top of mind. With nearly 3,500 highly knowledgeable security and support staff, Tarian protects its partners and communities through healthcare techn...
Position Title. Concierge Manager. Location. Stamford and Norwalk. Position Summary. The. Concierge Manager. is responsible for establishing and maintaining a world class residential experience, service standard, and team culture across the BLT regional multifamily portfolio. This role ensures the highest standards of quality and service are upheld, oversees the regional Concierge Team, and coordinates with various departments to provide exceptio...
Position Title. Concierge Manager. Location. Stamford and Norwalk. Position Summary. The. Concierge Manager. is responsible for establishing and maintaining a world class residential experience, service standard, and team culture across the BLT regional multifamily portfolio. This role ensures the highest standards of quality and service are upheld, oversees the regional Concierge Team, and coordinates with various departments to provide exceptio...
Something Extraordinary Every Day™. As. our. Concierge Manager. you will surpass our guest’s aspirations, making their experience special right from the start and ensuring all guests feel welcome. By demonstrating an inherent understanding of guest needs, you will gracefully deliver excellent standards in service and hospitality within the Village. What you will be doing. Living the Value Retail Vision for “world class” Hospitality and Service, w...
Job Number 24099894 Job Category Rooms & Guest Services Operations Location W Nashville, 300 12th Avenue South, Nashville, Tennessee, United States VIEW ON MAP Schedule Full-Time Located Remotely. N Relocation. N Position Type Management JOB SUMMARY Responsible for the supervision of all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective s...
Position Title. Concierge Manager. Location. Stamford and Norwalk. Position Summary. The. Concierge Manager. is responsible for establishing and maintaining a world class residential experience, service standard, and team culture across the BLT regional multifamily portfolio. This role ensures the highest standards of quality and service are upheld, oversees the regional Concierge Team, and coordinates with various departments to provide exceptio...
Description. Join our team. Galloway Ridge is an upscale continuing care retirement community located between Chapel Hill and Pittsboro in Chatham County, NC. The Concierge Manager is responsible for managing concierge services and operations. Supervises Concierge and Resident Service Associate staff in day-to day operations, customer service, handles escalated customer serve issues as needed. Makes day-to-day decisions while evaluating and imple...
Essential Functions. (Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.). Oversee team of multiple concierges whether full-time, part-time, temporary or on-call. Coach, Mentor to ensure that all team members are providing excellent customer service and are effectively and efficiently responding to request from clients, tenants, residents and or property management. Assist concierges...
Job Summary. The Concierge Manager manages on-site customer service to guests of a hotel resort or similar establishment. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities. for OEM associates overtime does apply and is calculated accordingly. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary dut...
Job description. Salons by JC. suite location in Eagle Plaza Shopping center, Vorhees, NJ is seeking an individual with salon/spa management experience and a stellar combination of hospitality, business, bookkeeping, and social media skills to fill the Concierge Manager/Manager position at our. Voorhees, New Jersey location. The. Manager. is a vital part of the Salons by JC community. The primary objective of the Concierge Manager is to oversee t...
Essential Functions. (Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.). Oversee team of multiple concierges whether full-time, part-time, temporary or on-call. Coach, Mentor to ensure that all team members are providing excellent customer service and are effectively and efficiently responding to request from clients, tenants, residents and or property management. Assist concierges...
