Akkodis is seeking a Cisco Contact Center Expert for a contract position that is onsite in Fairfax County, VA. Cisco Contact Center Expert will serve as the Tier 3 escalation point for complex issues in Cisco Contact Center environments (UCCX, WxCC) with experience in advanced troubleshooting, post-migration support, and help desk escalation, ensuring stability and optimal performance of enterprise contact center solutions. JOB TITLE: Cisco Conta...
Akkodis is seeking a Cisco Contact Center Expert for a contract position that is onsite in Fairfax County, VA. Cisco Contact Center Expert will serve as the Tier 3 escalation point for complex issues in Cisco Contact Center environments (UCCX, WxCC) with experience in advanced troubleshooting, post-migration support, and help desk escalation, ensuring stability and optimal performance of enterprise contact center solutions. JOB TITLE: Cisco Conta...
Call Center Specialist – Contract-to-HireLocation: East Providence, RI (Onsite)Pay Rate: $20–$22 per hourSchedule: Full-time | Contract-to-HireAbout the RoleWe are seeking a skilled and customer-focused Call Center Specialist to join our team in Riverside, RI. This is a contract-to-hire opportunity offering stability, growth, and a supportive environment where your expertise will help deliver an exceptional customer experience. If you excel in pr...
Job Summary. The Contact Center Specialist, reporting to the Contact Center Supervisor, is responsible for being the first point of contact for our clients and stakeholders, playing a critical role in delivering exceptional service. Your primary responsibility is to engage with a high volume of inquiries via phone, providing timely and professional support. A successful candidate is an excellent communicator, highly organized, and thrives in a fa...
Job Title: Senior Systems Engineer – Amazon Connect (Node.js/AWS Serverless). Location. Merrimack, NH or Westlake, TX. Duration. 6 months (likely extension). Experience Required. 8 years. Project Overview. You will support and enhance the client’s Amazon Connect contact-center platform using AWS serverless technologies. The work includes developing Lambda functions in Node.js, building and optimizing call flows, integrating chat/voice bots, and e...
OUR MISSION. The mission of the Georgia Student Finance Commission is to promote and increase access to education beyond high school for Georgians. To achieve this mission the commission administers state and lottery-funded student financial aid programs including the HOPE Scholarship and HOPE Grant and provides college planning and other educational services to more than 2 million Georgians through GAfutures.org. The commission seeks to improve ...
SECNY Federal Credit Union. is currently looking for a Contact Center Specialist for our Contact Center in Fairmount. This position oversees the complete interaction of member requests by phone, internet, or other electronic means. Must have knowledge and experience dealing with member requests such as lending, back office, digital services, and branch management. Duties & Responsibilities. Interacts with members via phone or email to provide inf...
Job Summary. The Contact Center Specialist, reporting to the Contact Center Supervisor, is responsible for being the first point of contact for our clients and stakeholders, playing a critical role in delivering exceptional service. Your primary responsibility is to engage with a high volume of inquiries via phone, providing timely and professional support. A successful candidate is an excellent communicator, highly organized, and thrives in a fa...
Job Summary. The Contact Center Specialist, reporting to the Contact Center Supervisor, is responsible for being the first point of contact for our clients and stakeholders, playing a critical role in delivering exceptional service. Your primary responsibility is to engage with a high volume of inquiries via phone, providing timely and professional support. A successful candidate is an excellent communicator, highly organized, and thrives in a fa...
We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started. Summary. We ar...
Join Mercantile Bank as a Full-Time. Contact Center Specialist I. and experience the thrill of working with a team that prioritizes innovation and customer-centric solutions. This exciting position can be based in Wyoming, MI or Alma, MI and offers the flexibility of hybrid work (after training), allowing you to create your own productive environment while engaging directly with clients and solving their inquiries. You'll play a vital role in enh...
