The Customer Care Manager establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Being a Customer Care Manager make recommendations for changes to products or services based on customer feedback and requests. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. In addition, Customer Care Manager typically requires a bachelor's degree in business, market ...ing or its equivalent. Typically reports to a senior manager. The Customer Care Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Care Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.More Show Less
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The Manager of Customer Care. will focus on the development and growth of the Customer Care team. The Manager will coach, train, and produce data in support of our growth plans. . Vision, Core Values and Mission. Lookout Pest Control are on a mission to put Employees first and customers always. Our Vision is to become the TOP Pest Control Company, the BEST place to work, and the EASIEST Company to work with. We empower every member of this team t...
JoinLaundrylux. CustomerCareOrder Manager. Whatwe are looking for. AsaLaundrylux CustomerCare Order Manager you are the primary pointofcontact for our distributors and customers supporting all brandswithin ourmarket segments. The Customer CareOrderManager must be able to collaborate and find resolutions thatmeetthe customer and Laundryluxs businessobjectives. Before we continue to dive into therequirements for the role lets talk about Why youshou...
Area Customer Care Manager. US-IN-Carmel. Job ID. 2024-32717. Type. Regular Full-Time. of Openings. 1. Category. Customer Care / Service. PAR - IND. Overview. Welcome Home. Build your career with Lennar. As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi...
The Manager of Customer Care will focus on the development and growth of the Customer Care team. The Manager will coach, train, and produce data in support of our growth plans. Vision, Core Values and Mission. Lookout Pest Control are on a mission to put Employees first and customers always. Our Vision is to become the TOP Pest Control Company, the BEST place to work, and the EASIEST Company to work with. We empower every member of this team to b...
This involves ensuring customers receive prompt / quality product support. The positio Customer Care, Care Manager, Service Technician, Customer Service, Manager, Service Manager, Retail. Last updated : 2024-03-08
Customer Care Manager Athens , Georgia Join our team today as a Donor (Customer) Care Manager where you will have direct responsibility for designing, managing and maintaining customer (our plasma donors. ) success solution and technology to drive customer retention, reduce churn, and increase customer satisfaction. A customer-centric mindset with a strong background in customer research and experience design is highly important in this role. Man...
Customer Care Manager Macon , Georgia Join our team today as a Donor (Customer) Care Manager where you will have direct responsibility for designing, managing and maintaining customer (our plasma donors. ) success solution and technology to drive customer retention, reduce churn, and increase customer satisfaction. A customer-centric mindset with a strong background in customer research and experience design is highly important in this role. Mana...
Customer Care Manager Bloomington , Illinois Join our team today as a Donor (Customer) Care Manager where you will have direct responsibility for designing, managing and maintaining customer (our plasma donors. ) success solution and technology to drive customer retention, reduce churn, and increase customer satisfaction. A customer-centric mindset with a strong background in customer research and experience design is highly important in this rol...
Customer Care Manager Houston , Texas Join our team today as a Donor (Customer) Care Manager where you will have direct responsibility for designing, managing and maintaining customer (our plasma donors. ) success solution and technology to drive customer retention, reduce churn, and increase customer satisfaction. A customer-centric mindset with a strong background in customer research and experience design is highly important in this role. Mana...
Circa 43,256 dependent on skills & experience. Permanent. Full time, 37 hours per week Anglian Water offers a flexible approach, this role provides you the flexibility to work from home and from an Anglian Water office. Your base location will be Enterprise House in Lincoln. There is an expectation from you to work from the office 2-3 days per week. We are recruiting for a Customer Care Team Manager to join our Wholesale Services Operational Deli...
Job Description. Manager II Customer Care (Call Center). Location. Indianapolis, IN. Midland, GA. Richmond, VA, Wallingford, CT, Cincinnati, OH. This position will work a hybrid model (remote and office) and has an on-site requirement of 1-2 days / week. The ideal candidate will reside within 50 miles or 1-hour commute each way the Elevance Health PulsePoint locations listed above. How you will make an impact. Responsible for establishing departm...
Customer Care Manager Dothan , Alabama Join our team today as a Donor (Customer) Care Manager where you will have direct responsibility for designing, managing and maintaining customer (our plasma donors. ) success solution and technology to drive customer retention, reduce churn, and increase customer satisfaction. Manage the process of designing, implement, and manage tools and processes for consistent plasma donor experience across Biomat USA ...