The Customer Care Supervisor trains and coaches staff in standard policies, procedures, and best practices. Supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Being a Customer Care Supervisor may monitor staff performance and have responsibility for hiring and performance appraisal. Identifies opportunities for operational improvements and implements solutions. In addition, Customer Care Supervisor typically requires a bachelor's degr ...ee. Typically reports to a manager. The Customer Care Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Care Supervisor typically requires 3 years experience in the related area as an individual contributor.More Show Less
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We are Farmers. We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably gr...
Position Summary. The Customer Care Supervisor is responsible for leading their designated area Customer Service team. This role is skilled. in performing all the duties of a Customer Care Representative and will ensure exemplary customer service is provided to. customers from all levels. This role acts as a lead for the customer service roles in their assigned locations/area. This role. may provide back-up to the Customer Care Representatives to...
Full job description. Company Overview. At Zomee, we support and empower new moms by providing innovative, helpful, and. accessible products that make motherhood easier. Starting with our commitment to. nursing mothers through our trusted breast pump medical devices, we aim to grow. into a household name that champions the well-being of every mom, delivering. solutions that nurture and uplift families worldwide. Based in Pompano Beach, Florida, Z...
Position Summary. The Customer Care Supervisor is responsible for leading their designated area Customer Service team. This role is skilled. in performing all the duties of a Customer Care Representative and will ensure exemplary customer service is provided to. customers from all levels. This role acts as a lead for the customer service roles in their assigned locations/area. This role. may provide back-up to the Customer Care Representatives to...
Work at Purchasing Power. Position. Customer Care Supervisor. Location. Atlanta/Hybrid work model. Who Are We. Purchasing Power (corp.purchasingpower.com). We are an Atlanta-based voluntary benefit company offering an industry-leading employee purchase program for brand-name consumer products, online education services and travel offerings through convenient payroll deduction, helping employees achieve financial flexibility. The Opportunity. The ...
We’ve partnered with a rapidly growing fintech healthcare company on a mission to simplify how patients and administrators manage out-of-pocket medical expenses. They provide interest-free payment plans and preloaded payment cards that improve healthcare affordability and financial flexibility for individuals and third-party administrators alike. With over $600M in annual revenue and ambitious goals to 5x growth by 2030, this organization is scal...
Overview. Roto-Rooter, America’s premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it’s our future that has us so excited. . . We have an excellent opportunity available for a. Customer Care Supervisor. in our Arizona Call Center. This position will have hours from 11:30 am to 8:00 pm and will offer an hourly rate of $24.0...
Job Description. Consociate Health, a leading Third-Party Administrator, offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, and creates continuous learning and embraces the ideas and diversity of others. As part of our Mission to make Healthcare more accessible and affordable for our clients through innovative solutions and expert consultation, we value the inherent qualitie...
Job Description. Company Description. Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Inte...
Job Description. Company Description. Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Inte...
