Dealer Support Specialist. The Dealer Support Specialist is responsible for the verification of customer contracts prior to or after funding. They will take inbound phone calls from dealers to determine the need and take the appropriate action. Essential Functions. . Greets customers by phone in a timely, friendly, and professional manner. . Collect all necessary information to accurately note accounts and applications. . Ensure timely verificati...
Dealer Support Specialist. The Dealer Support Specialist is responsible for the verification of customer contracts prior to or after funding. They will take inbound phone calls from dealers to determine the need and take the appropriate action. Essential Functions. . Greets customers by phone in a timely, friendly, and professional manner. . Collect all necessary information to accurately note accounts and applications. . Ensure timely verificati...
This job offer is not available in your country. LONG TERM CONTRACT - CUSTOMER SERVICE / DEALER SUPPORT. Provide customer service excellence to all departments through regular dialogue and feedback with dealers and customer along with documenting the interaction using existing systems and processes. Support new model launch in designated product groups and ensure the integrity of shared data while providing timely dealer and customer support. Col...
Job Responsibilities. Responsible for overall support and management of dealer after-sales service, promptly responding to and resolving issues, following up on issues and managing the full process of service closure to ensure customer satisfaction. Serve as the communication window for after-sales service and dealers, coordinate internal resources with the sales department to address after-sales difficulties for major clients. Responsible for re...
