The Desktop Support Tech I resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a Desktop Support Tech I may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, Desktop Support Tech I may require an associate's degree or its equivalent. Typically reports to a project leader or supervisor. Being a Desktop Support Tech I possesses a moderate understanding of general aspects of the job. Works under the close ...direction of senior personnel in the functional area. May require 0-1 year of general work experience.More Show Less
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Position Title Desktop Support Tech I Broadmoor Campus Position Summary / Career Interest: Provides support, through multiple channels with a primary focus on side by side support, on installation, configuration and ongoing usability of desktop computers, peripheral equipment and software. Creates and maintains knowledge articles in accordance with departmental standards. Responsibilities and Essential Job Functions Primary responsibility is assi...
