Responsible for monitoring account activity to detect possible customer fraud. Reviews account activity to identify and research possible fraud cases. Contacts customers after potential fraud detection to verify or explain unusual account activity. Uses established processes and procedures to reconcile fraud losses and document findings. Escalates more complex fraud activity as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1- ...3 years of related experience.More Show Less
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