Responsible for proactively identifying, monitoring, and minimizing potential customer fraud. Identifies fraudulent transactions using various research methods. Reviews and responds to suspected fraudulent service requests. Follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in mu ...ltiple competencies relevant to the job. Typically requires 3-5 years of related experience.More Show Less
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