Must have Hilton experience with great customer service skills. Responsibilities. Check in guests, answer phones and take reservations. Respond to guest complaints, requests and emergencies. Process invoices, post checks to vendors and distribute employee checks. Reconcile accounts. Balance the cash drawer and log receipts. Investigate and resolve out-of-balance accounts. Keep accurate financial records and ledgers. Help prepare for forecasts and...
POSITION SUMMARY. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communica...
Responsibilities. Greet and welcome guests in a friendly and professional manner. Check-in and check-out guests efficiently and accurately. Answer phone calls and respond to guest inquiries. Provide information about hotel amenities, services, and local attractions. Handle guest complaints or concerns with patience and professionalism. Assist with reservations and room assignments. Process payments and maintain accurate records. Collaborate with ...
About Us. At the Pittsburgh Marriott City Center, we don’t just offer exceptional hospitality — we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That’s why we’re committed to providing a support...
About Us. At the Pittsburgh Marriott City Center, we don’t just offer exceptional hospitality — we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That’s why we’re committed to providing a support...
Compensation Type. Hourly Highgate Hotels. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cy...
Hourly. Highgate Hotels. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning...
SUMMARY. Provides front desk services to guests in a friendly, efficient, and professional manner. DUTIES AND RESPONSIBILITIES. Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms...
Job Overview. We are seeking a dedicated and personable Front Desk Agent to join our team. This role is pivotal in creating a welcoming environment for our clients and visitors. The ideal candidate will possess strong customer service skills, be proficient in clerical tasks, and have the ability to handle phone inquiries with professionalism. Bilingual candidates are highly encouraged to apply as they can enhance our communication with a diverse ...
The Portland Regency Hotel & Spa is looking for a Full-Time Front Desk Agent / Night Auditor (dual role) to join our team. We are a beautiful Historic Hotel of America located in the heart of Portland's Old Port District. Hours vary weekly. Shifts are 7am-3pm, 3pm-11pm, 11am-7pm or 11pm-7am. Full-Time benefits include: Medical, Dental, Life, and Short-Term Disability insurances, Holidays, and PTO. Part-Time benefits include sick time. All employe...
Overview. We are seeking a dedicated and enthusiastic Front Desk Agent to join our team at The Courtyard by Marriott Hotel property. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for hospitality. If you thrive in a fast-paced environment and enjoy interacting with peopl...
Overview. We are seeking a dedicated and enthusiastic Front Desk Agent to join our team at The Courtyard by Marriott Hotel property. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for hospitality. If you thrive in a fast-paced environment and enjoy interacting with peopl...
