Interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Makes advance reservations and handles special requests. Issues invoices and collects room fees. Handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has a ...ttained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.More Show Less
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Responsibilities. Greet and welcome guests in a friendly and professional manner. Check guests in and out of the hotel, ensuring accurate and efficient processing. Provide information about hotel facilities, services, and local attractions. Handle guest inquiries, requests, and complaints promptly and courteously. Assist with reservations and room assignments. Maintain accurate guest records and ensure confidentiality of information. Handle cash ...
Front Desk Clerk answer phone calls, process credit card payments, make reservation, check guest in upon arrival and check guest out upon leaving. Job Types: Full-time, Part-time. Pay: From $13.00 per hour. Benefits. Employee discount. Flexible schedule. Work Location: In person
Job Details. Level. Entry. Job Location. Glen Allen, VA. Salary Range. Undisclosed. Description. . Job Title. Guest Service Agent. . Company. Shamin Hotels. . Organizational Structure. . Department. Operations. Reports To. Front Office Manager. Supervision. None. Pay Structure. Hourly. Paid Bi-weekly. . Position Overview. . The Guest Service Agent is responsible for. checking guests in and out of their rooms. They work with guests both in-person ...
```Overview```. We are seeking a friendly and professional Front Desk Clerk to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay. This position requires excellent communication skills, attention to detail, and the ability to handle guest inquiries and requests in a timely manner. ```Responsibilities```. Greet gues...
Front Desk Representative. POSITION SUMMARY. This position is responsible for operating the hotel’s front desk systems, reservations, and checkin/check-out in accordance with Company standards for quality, cleanliness, guest satisfaction, and safety and security. ESSENTIAL JOB FUNCTIONS. Work Objectives Process guest registrations, including the computation and collection of payment. Complete shift reports and process all financial transactio...
