Kennebunkport Resort Collection is seeking a Guest Services Director to oversee Hidden Pond Resort and Tides Beach Club in Kennebunkport. This role will oversee all guest service quality including front desk processes, concierge services, guest activities, and overall guest satisfaction. Job Summary. Independently manages Guest Services personnel, specifically Guest Service Agents, to include but not limited to the responsibility of hiring, train...
Kennebunkport Resort Collection is seeking a Guest Services Director to oversee Hidden Pond Resort and Tides Beach Club in Kennebunkport. This role will oversee all guest service quality including front desk processes, concierge services, guest activities, and overall guest satisfaction. Job Summary. Independently manages Guest Services personnel, specifically Guest Service Agents, to include but not limited to the responsibility of hiring, train...
What you will be doing. Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides / ...
Position Summary. The Guest Service Manager will lead the front office team in providing warm, personalized service that leaves a lasting impression. This role requires a hands-on leader with a passion for hospitality, strong problem-solving skills, and the ability to create a welcoming environment for guests and associates alike. Oversee front desk operations, guest satisfaction, and team performance, ensuring that every interaction reflects Ivy...
Position Summary. The Guest Service Manager will lead the front office team in providing warm, personalized service that leaves a lasting impression. This role requires a hands-on leader with a passion for hospitality, strong problem-solving skills, and the ability to create a welcoming environment for guests and associates alike. Oversee front desk operations, guest satisfaction, and team performance, ensuring that every interaction reflects Ivy...
Position Summary. The Guest Service Manager will lead the front office team in providing warm, personalized service that leaves a lasting impression. This role requires a hands-on leader with a passion for hospitality, strong problem-solving skills, and the ability to create a welcoming environment for guests and associates alike. Oversee front desk operations, guest satisfaction, and team performance, ensuring that every interaction reflects Ivy...
Position Summary. The Guest Service Manager will lead the front office team in providing warm, personalized service that leaves a lasting impression. This role requires a hands-on leader with a passion for hospitality, strong problem-solving skills, and the ability to create a welcoming environment for guests and associates alike. Oversee front desk operations, guest satisfaction, and team performance, ensuring that every interaction reflects Ivy...
Join Our Team at Tru by Hilton Louisville Airport. Tru by Hilton Louisville Airport seeks a top-performing Hotel Front Office Manager, Front Desk Manager, or Guest Services Manager. Tru by Hilton Louisville Airport is seeking a dedicated and experienced Hotel Front Office Manager, Front Desk Manager, or Guest Service Manager to join our team. As the Hotel Front Office Manager, Front Desk Manager, or Guest Services Manager you will oversee all fro...
Join Our Team at Tru by Hilton Louisville Airport. Tru by Hilton Louisville Airport seeks a top-performing Hotel Front Office Manager, Front Desk Manager, or Guest Services Manager. Tru by Hilton Louisville Airport is seeking a dedicated and experienced Hotel Front Office Manager, Front Desk Manager, or Guest Service Manager to join our team. As the Hotel Front Office Manager, Front Desk Manager, or Guest Services Manager you will oversee all fro...
Position Summary. The Guest Service Manager will lead the front office team in providing warm, personalized service that leaves a lasting impression. This role requires a hands-on leader with a passion for hospitality, strong problem-solving skills, and the ability to create a welcoming environment for guests and associates alike. Oversee front desk operations, guest satisfaction, and team performance, ensuring that every interaction reflects Ivy...
Position Summary. The Guest Service Manager will lead the front office team in providing warm, personalized service that leaves a lasting impression. This role requires a hands-on leader with a passion for hospitality, strong problem-solving skills, and the ability to create a welcoming environment for guests and associates alike. Oversee front desk operations, guest satisfaction, and team performance, ensuring that every interaction reflects Ivy...
Responsible for: the day-to-day operations of the Front Office, to include but not limited to: personnel, budget performance and financial controls. PRE REQUISITES. The Company associates have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position. Therefore, associates must pass the appropriate security clearance, per company policy. One year experience supervising (at least) three assoc...
