Provide excellent guest service in an efficient, courteous professional manner. follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. PRE REQUISITES. Guest Service Representatives have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position. Therefore, associates must pass the appropriate security ...
Be the warm welcome that kicks off a memorable guest experience. Acknowledge Rewards Club members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead...
Job Title: Guest Services Representative / Night Auditor. Location: St. Charles, IL. Department: Front Office. Schedule: Full-Time | Night Shift (hours 9:30 PM – 7:30 AM). Position Summary. The Guest Services Representative / Night Auditor is responsible for providing exceptional customer service to guests during the evening and overnight hours, ensuring a smooth and secure environment. This hybrid role combines front desk duties with night audit...
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Rep...
At. Nothing Bundt Cakes. we refer to our guest services representatives as. Joy Creators. A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, a...
Benefits. Employee discounts. Free uniforms. Training & development. At. Nothing Bundt Cakes. we refer to our guest services representatives as. Joy Creators. A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel w...
General Summary. . Responsible for providing superior service to all guests in accordance with the rules regulations, policies and procedures set forth by the company and brand. Principal Responsibilities. . Professionally greets, registers, obtain pertinent information and establishes credit prior to assigning rooms to guests. Identifies the needs of each guest and provides relevant information regarding the hotel services and amenities. Respond...
POSITION PURPOSE AND SUMMARY. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork a...
At. Nothing Bundt Cakes. we refer to our guest services representatives as. Joy Creators. A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, a...
